03-25-2021 11:46 AM
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  1. Rmbrown1964's Avatar
    I live across the street from 5G tower. My wife's iPhone 12 pro max has all bars and it shows 5G but my Note 20 ultra still showing 5Ge. Anyone one else having this problem?
    03-02-2021 11:47 PM
  2. sweetypie31's Avatar
    Mine has always shown 5ge.
    jimd1050 likes this.
    03-02-2021 11:58 PM
  3. mustang7757's Avatar
    On my unlocked Note 20u I get 5G on Att No 5G on AT&T Note 20 Ultra?-screenshot_20210303-010219_nova-20launcher.jpg
    jimd1050 likes this.
    03-03-2021 12:03 AM
  4. trucker3573's Avatar
    Did you get a new SIM card or just put the one in from your last phone?
    03-03-2021 12:11 AM
  5. mustang7757's Avatar
    03-03-2021 12:12 AM
  6. trucker3573's Avatar
    Put one from last phone
    That is probably why. I know with Verizon on the iPhone 12’s your old sim will work but to get 5G you need a new upgraded one. I’m betting that is why you aren’t getting it.

    Nevermind I thought you were the OP.
    mustang7757 likes this.
    03-03-2021 12:43 AM
  7. mustang7757's Avatar
    That is probably why. I know with Verizon on the iPhone 12’s your old sim will work but to get 5G you need a new upgraded one. I’m betting that is why you aren’t getting it.

    Nevermind I thought you were the OP.
    Lol, no prob
    03-03-2021 12:51 AM
  8. Rmbrown1964's Avatar
    thank you! I will try a new sim
    03-03-2021 01:42 AM
  9. donm527's Avatar
    I live across the street from 5G tower. My wife's iPhone 12 pro max has all bars and it shows 5G but my Note 20 ultra still showing 5Ge. Anyone one else having this problem?
    Edit: Mention I am on AT&T too...

    Happened to me too. Have them reprogram a new sim. Having them fiddle with my old SIM didn't fix it and I by chance had a spare blank SIM at home.

    https://forums.androidcentral.com/sh...=1#post6889191
    03-03-2021 05:27 AM
  10. danhartman26's Avatar
    That is probably why. I know with Verizon on the iPhone 12’s your old sim will work but to get 5G you need a new upgraded one. I’m betting that is why you aren’t getting it.

    Nevermind I thought you were the OP.
    FYI, you don't need a new sim on Verizon - I have the sim from my Note 9 in my unlocked N20U, and I see 5G all the time, even got on the mm wave 5G on the runway at Hartsfield-Jackson in Atlanta.
    03-03-2021 08:56 AM
  11. sweetypie31's Avatar
    I've only seen 5ge since I got the phone and I used the new Sims card when I got it. What could be my issue?
    03-03-2021 09:05 AM
  12. mustang7757's Avatar
    I've only seen 5ge since I got the phone and I used the new Sims card when I got it. What could be my issue?
    You on the top tier plan ? Or at least unlimited
    03-03-2021 09:16 AM
  13. sweetypie31's Avatar
    You on the top tier plan ? Or at least unlimited
    Not on unlimited. Idk what tier plan I'm on. The 5ge has been working so I never really checked into it.
    03-03-2021 09:19 AM
  14. mustang7757's Avatar
    Not on unlimited. Idk what tier plan I'm on. The 5ge has been working so I never really checked into it.
    If your APN says this you should be able get 5gNo 5G on AT&T Note 20 Ultra?-screenshot_20210303-102100_settings.jpg
    03-03-2021 09:21 AM
  15. sweetypie31's Avatar
    Nope mine says this. No 5G on AT&T Note 20 Ultra?-screenshot_20210303-092218_settings.jpg
    03-03-2021 09:23 AM
  16. mustang7757's Avatar
    Yeah I don't think you'll get 5g until u up the plan
    sweetypie31 likes this.
    03-03-2021 09:24 AM
  17. donm527's Avatar
    I've only seen 5ge since I got the phone and I used the new Sims card when I got it. What could be my issue?
    No idea. But for me, I was using the same SIM that I had been using since the iPhone 6S? So one possibility is old type SIM even though I never heard of that with AT&T... did hear that with T-Mobile I believe.

    Another possibility, and most likely, is they missed something in the programming of the SIM to the new phone and the phone tech you're working with is missing something to get it configured correctly or holding on to info that can't be cleared (opinion based on years of working phone support in a past life lol). Having them setup a new SIM from scratch took care of it for me.
    03-03-2021 09:25 AM
  18. sweetypie31's Avatar
    Yeah I don't think you'll get 5g until u up the plan
    It's cool. Like I said it's been working fine, plus I'm on wifi alot. Thanks for trying though.
    mustang7757 likes this.
    03-03-2021 09:27 AM
  19. mustang7757's Avatar
    It's cool. Like I said it's been working fine, plus I'm on wifi alot. Thanks for trying though.
    You can call and find out which plans have 5g , the 5ge was long time ago and it was only enhanced 4g lte .
    03-03-2021 09:30 AM
  20. donm527's Avatar
    Yeah I don't think you'll get 5g until u up the plan
    Yes, you have to make sure you upgraded to 5G capable plan which I think are their unlimited plans.

    I had to let go of my grandfathered plan I had since my iPhone1 to get 5G. I forgot about that. OP mentioned other phones working on 5G so plan type wasn't a thought. Still took me a new SIM to take care of my issue while my daughters iPhone 12 Pro worked immediately.
    mustang7757 likes this.
    03-03-2021 09:44 AM
  21. sweetypie31's Avatar
    You can call and find out which plans have 5g , the 5ge was long time ago and it was only enhanced 4g lte .
    Will look into it. thanks.
    03-03-2021 09:47 AM
  22. donm527's Avatar
    It's cool. Like I said it's been working fine, plus I'm on wifi alot. Thanks for trying though.
    I was getting over 200 Mbps in some locations with "5Ge" and starting to hit 300 at towers near my house and I suspect avg speeds will only stabilize/improve as more people move off 4G like what happened when people were moving off 3G. So if you are getting good speeds, I would have held off myself if I didn't get my daughter a 5G phone.

    But you never know if you check plans... I ended up paying less with the new plan so worked out for me. But I had discounts applied too.
    03-03-2021 09:50 AM
  23. Seeker336's Avatar
    I am on Note20U, AT&T locked, on AT&T plan. Mine also reports the "ATTNextgenphone" under APN. I am on the top tier 5G, Unlimited plan.

    In Kansas City area, I mostly get 5Ge. On rare occasions around town, I will show 5G, but only in restricted locations. Out in the "burbs, best is 5Ge.
    03-03-2021 10:59 AM
  24. mustang7757's Avatar
    I am on Note20U, AT&T locked, on AT&T plan. Mine also reports the "ATTNextgenphone" under APN. I am on the top tier 5G, Unlimited plan.

    In Kansas City area, I mostly get 5Ge. On rare occasions around town, I will show 5G, but only in restricted locations. Out in the "burbs, best is 5Ge.
    Should give them a call
    03-03-2021 11:16 AM
  25. kixfan's Avatar
    I had that issue when I bought this phone as well. I ended up having to go to the AT&T store. They got into my account and changed something on their end to get their servers to update my phone to 5G. I didn't need a new sim or anything. Just an AT&T associate.
    03-03-2021 02:05 PM
62 123

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