Gallery problem after new phone update...

[RAvEcREAToR23]

Just noticed after new phone update my gallery trash is empty! Tryed delete and see if stays in trash for 30 days. So pic is in trash, but if i restart phone gallery trash somehow auto delete everything from trash! Tryed see my files trash there is files i deleted not gone. Someone had this problem? Phone update was maybe just 2 days ago i liked look at trash at times to see what is there and maybe need retrieve. I think Samsung did bug or something and yes my Note have over 200gb so enough space to have trash

 

[B. Diddy]

Do you have any 3rd party "phone cleaner" apps installed that might be automatically clearing out junk items?

 

[RAvEcREAToR23]

Do you have any 3rd party "phone cleaner" apps installed that might be automatically clearing out junk items?

Not have Samsung offers everything i need. Noticed if i restart phone go to trash in gallery then can see deleted pic but if delete something in gallery then old in trash gone and only last deleted is . This only after restart. Did nothing from my end only updated phone as was new update.

 

[B. Diddy]

This is the Samsung Gallery app, and not Google Photos, right?

Maybe @mustang7757 can check on his Samsung devices to see if the same thing happens.

 

[RAvEcREAToR23]

This is the Samsung Gallery app, and not Google Photos, right?

Maybe @mustang7757 can check on his Samsung devices to see if the same thing happens.

Yes Original Samsung gallery. Just now tryed again deleted 1 pic see it in trash restarted phone that pic still in trash then deleted new pic and maybe after 1 min trash empty!

 

[mustang7757]

I'm not experiencing it , just tried.

What version your gallery?
This mine at the bottom Note 20U

 

[RAvEcREAToR23]

I'm not experiencing it , just tried.

What version your gallery?
This mine at the bottom Note 20UView attachment 333391

 

[mustang7757]

See in galaxy store maybe a update

 

[RAvEcREAToR23]

See in galaxy store maybe a update

No update in store. And enough just restart ana after little time gallery trash is empty

 

[mustang7757]

No update in store. And enough just restart ana after little time gallery trash is empty

Are you on unlocked version?

 

[RAvEcREAToR23]

Are you on unlocked version?

Not know what is unlocked. But normal version nithing ilegal i did also noticed this strange thing it shows gallery trash use space but when i go in its empty! Here pic

 

[mustang7757]

Not know what is unlocked. But normal version nithing ilegal i did also noticed this strange thing it shows gallery trash use space but when i go in its empty! Here pic

You have US version or international?

 

[RAvEcREAToR23]

You have US version or international?

European version i think Exynos

 

[mustang7757]

European version i think Exynos

they might do things differently , maybe we can have some international members confirm on theirs , otherwise my suggestion is reset the gallery app if you haven't by clearing data and force stop it.

 

[RAvEcREAToR23]

they might do things differently , maybe we can have some international members confirm on theirs , otherwise my suggestion is reset the gallery app if you haven't by clearing data and force stop it.

Ok i try

 

[RAvEcREAToR23]

Not helped trash still its empty but shows used space in device care

 

[mustang7757]

Not helped trash still its empty but shows used space in device care

Can you show me a screen shot on that ? Just block personal information

 

[RAvEcREAToR23]

Can you show me a screen shot on that ? Just block personal information

What exactly you want see?

 

[mustang7757]

What exactly you want see?

Used space in the device care

 

[RAvEcREAToR23]

Used space in the device care

Was over 3 gb in gallery trash but showed empty... But now all 3 gb auto gone somehow from gallery trash