1. babyrootz's Avatar
    I was at a stage where the sprint screen logo would freeze every time on boot up, now it says " Firmware upgrade encountered an issue. Please select recovery mode in Kies & try again". I have wonder share mobile go and it recognize my Note 3 as a different device which Kies does not recognize it. I don't know what to do and need help
    07-30-2014 06:23 PM
  2. KJowers's Avatar
    try here: [Firmware][Collection] Modems, Stock Tars [C… | Verizon Galaxy Note 3 | XDA Forum
    and here: [Firmware][Guide][Q&A] FIRMWARE MIRROR /… | Verizon Galaxy Note 3 | XDA Forum
    you can search that site for directions on using odin and loading the files. I did the same thing about 3 weeks ago and recovered...........
    07-31-2014 06:53 PM
  3. Rukbat's Avatar
    Since it's a Sprint phone, you want Sprint firmware, not Verizon firmware. Go to Firmwares | SamMobile and look for the 900s firmware for Sprint (scroll down). If you had 4.3 on it, use the 4.3 firmware, otherwise use the 4.4.2 firmware.
    08-03-2014 12:34 AM

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