Thought I had posted this already but didn't see it in the thread. Anybody else waiting on them to ship? I received this email via Amazon from iLoome four days ago.
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Dear Valued Customer,
First of all, I’d like to thank you for your purchase of ScreenMate Tempered Glass for the LG G2 and/or Samsung Galaxy Note 3. Your support means everything to us, and we’re happy to provide such a great product for your pleasure.
Currently, it was our plan to ship out your order October 11th (Monday). However, we must regretfully inform you that we are unable to ship out your order on that day, due to factory and courier issues. And for that we cannot apologize enough for the delay. We are extremely sorry that this happened.
We know how frustrating it is for delayed shipment of your order, no matter when you order it, and again, we are extremely sorry that this happened. At this time we would like to ask you for your patience and your understanding.
Your product will be shipped out on October 18th (Monday) rather than October 11th, regardless of when you have ordered. I will personally assure you that your products WILL BE SHIPPED and on the way out to you, or I will refund your order for the full amount.
We know we screwed up, and we are really sorry for the delay on your purchase. If you wish to cancel your order due to this delay, we completely understand - just let us know and we’ll process the cancellation of your order. If you’d still like to receive the product as purchased, we sincerely thank you for your patience and apologize for the delay.
Best regards and yours truly,
Luke Lee
iloome Accessories
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