How To Get PC To Recognize Storage On GN3?

Cary Quinn

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Sep 24, 2013
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Do you get a notification on the phone when you connect it?

The setting should come up on the phone to use it in MTP or PTP.
 

arcadelion

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Aug 9, 2011
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Do you get a notification on the phone when you connect it?

The setting should come up on the phone to use it in MTP or PTP.
I believe I did, but it only popped up once. I tried hunting through the settings to see which option I selected but I can't find it.
 

power5

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Jan 2, 2013
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Restart computer or try a different USB port. Thought it was something like USB debugging or something?
 

thinknate

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Nov 9, 2010
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USB Debugging is unrelated to USB storage.

Is your screen on and unlocked while you're trying to access the phone via USB?
 

HighOnHops

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Does the notification show up that says connected as an installer? If so, select that notification and check the box next to connect as media device (MTP).
 

thinknate

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It should be backwards compatible with USB 2.0 cables. It could be a driver or cable issue. Can you try with a different cable and a different computer as well?

I looked for Note 3 drivers on Samsung's site with no luck. But their Kies desktop sync software might do the trick - SAMSUNG KIES
 

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