1. noteiii007's Avatar
    Anyone using Wells Fargo mobile deposit with note 3? You can't take a photo of back of check as it won't focus and won't allow it to continue. Works fine with my note 2. Go figure

    Posted via Android Central App
    10-15-2013 05:26 PM
  2. anon8126715's Avatar
    have you tried tapping on the screen to try to manually get it to focus?
    10-15-2013 05:53 PM
  3. noteiii007's Avatar
    Yes it tries to focus and then an error pops up and says auto focus problem. Please try again. Lol.

    Posted via Android Central App
    10-15-2013 11:44 PM
  4. SteveCCC's Avatar
    I have the same problem - the front of the check photographs fine, but the back almost never does. When it does, it's extremely blurry - so the autofocus failed even though it says it didn't.
    02-14-2014 05:39 PM
  5. sarkycow's Avatar
    Yes it tries to focus and then an error pops up and says auto focus problem. Please try again. Lol.

    Posted via Android Central App
    I had this happen to me last week. I had to go to a place with a lot more light (which meant I went and stood outside). When I did that then the error went away.

    Posted via Android Central App
    02-14-2014 06:17 PM
  6. AZbear's Avatar
    I have used the mobile deposit feature several times on my Note 3 with no errors of any kind. I do make sure I am ina well lighted environment tho.
    02-15-2014 01:47 PM
  7. skirush2014's Avatar
    I have the same problem. Sadly, I have to use my wife's iPhone to do it

    Posted via Android Central App
    02-16-2014 07:27 PM
  8. tcapote's Avatar
    I use the WF app as well. I may have had this bug, but it normally does not show itself. I try to always be sure I am in a well lit area, no real issues to speak of.
    02-16-2014 10:58 PM

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