My wife's VZW Note 3 can place calls, but neither end can hear anything (both in LTE coverage and elsewhere). When she calls me on landline or my VZW Moto-X, complete silence and she hears complete silence. Same problem when calling other folks on other carriers, so it clearly is a problem with the Note 3.
She's obviously rebooted her phone, but is there any other recommendations to try before a hard reset or taking it in? It was purchased at BB so it has the Geek Squad Protection insurance (if that matters).
She's obviously rebooted her phone, but is there any other recommendations to try before a hard reset or taking it in? It was purchased at BB so it has the Geek Squad Protection insurance (if that matters).