Galaxy Note 3 - Contacts from iPhone not syncing

Floridadomer

Well-known member
Jun 6, 2010
721
3
0
Visit site
I friend of mine just made the switch from iPhone to Android. She purchased a Note 3 (which is what I have) She came right to me because I am known for my love of Android. She is thrilled with Google Play, Google Music, Google Keep, Google Drive, etc etc. She kept saying, this is so much easier then iTunes!
When she was at AT&T, they synced her contacts from her iPhone to the Note 3. They show up in the phone but aren't syncing to Google Contacts. I have gone under her Google account to make sure syncing contacts re checked. If anyone has any ideas, please let me know.
 

srkmagnus

Retired Moderator
May 23, 2010
13,434
210
0
Visit site
Go to Settings > Accounts > Google Account of the device > Check Contacts then press menu and select "Sync Now". That should sync the contacts from the device to Google.

From there, go to the Gmail account via desktop PC (or Web view on Mobile) and pull down the Gmail drop-down menu and select Contacts. Contacts should be sync'd there if successful. If there are ay errors, or the device is not syncing, please advise so we can further troubleshoot the issue.
 

TOBusa

Active member
Dec 31, 2013
33
0
0
Visit site
Go to Settings > Accounts > Google Account of the device > Check Contacts then press menu and select "Sync Now". That should sync the contacts from the device to Google.

From there, go to the Gmail account via desktop PC (or Web view on Mobile) and pull down the Gmail drop-down menu and select Contacts. Contacts should be sync'd there if successful. If there are ay errors, or the device is not syncing, please advise so we can further troubleshoot the issue.

I've done that, and it still does not sync
 

SpookDroid

Ambassador
Jul 14, 2011
19,292
540
113
Visit site
Probably the contacts are set to be stored on the SIM card or Phone and not in Google. Try the "Merge Accounts" option and if that doesn't work, try importing the contacts to Google (Import from USB storage or from SIM card to Google).
 

Jelly Belly

Well-known member
Dec 28, 2013
127
0
0
Visit site
I had the same problem.

I went into contacts on my mac and exported them all a a vcard and imported into google contacts.

My iphone was synched to my mac but if she has no mac then I have no suggestions.