1. rexnong's Avatar
    Hi new here just bought a Samsung note 3 off ebay
    It was listed as faulty no service which is ideal as they are usually locked in the uk
    The seller now told me the fault probably is someone put the memory card in the sim slot and made the fault as its a common fault?
    How can i get this fixed as the phone is awesome but need to get service
    Its an unlocked note 3 sm900 version
    thanks for help in advance
    If i can find somewhere that sells the piggyback sim/sd card slots i can get someone to fit it
    Also can this be done on warranty although i havent got a receipt?
    01-29-2014 02:54 AM
  2. dancing-bass's Avatar
    You will probably have to get the SIM card reader replaced at the very least. However I doubt that you'll be able to get it done under warranty, as the warranty generally only applies to the person who originally purchased it - and even then generally only applies to defects from the factory not to mishandling, use, abuse, that sort of thing. Someone trying to jam an SD card into the SIM slot (or the other way around) would be considered mis-use/abuse and therefore not something the warranty would cover anyway, even if you were the original owner.... which you're not.

    So take the phone to a local phone repair shop, get them to test it out and see what they can do for you. Personally I would never purchase a phone from eBay unless it was from a VERY reputable seller, and it was very clear that the phone was in great condition. I would not personally purchase a damaged device.
    01-29-2014 08:46 AM
  3. rexnong's Avatar
    Thanks for your help
    I contacted Samsung and they say they are aware of many returns with anMicro sd card and a sim card being put in the wrong slot as they are near identical size
    Lukily they are replacing it under warranty with no receipt
    I by lots of phones blocked in the uk so listed as faulty as they all work abroad where i spend most time
    Turned out good thanks Samsung
    01-31-2014 02:23 AM
  4. steve short's Avatar
    That's the biggest design flaw apart from the speaker. The sim is nigh on impossible to remove once inserted. I'd imagine a lot of phone's go back due to being damaged due to people trying to remove the sim.

    Sent from my SM-N9005 using Tapatalk
    02-03-2014 10:55 AM

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