1. maya707's Avatar
    Maybe someone has experienced this. I just got an LG Tone HBS-700 stereo bluetooth headset as a gift. It pairs and plays music with my Note 3 but in mono only. Both earpieces are working, but the sound is in mono, not stereo. I have tried the native Music app and also jetAudio. Wired headsets work fine; just this bluetooth one has issues. Is this a "setting" issue or a hardware issue? Thanks ahead!
    02-03-2014 07:32 PM
  2. LGElectronics's Avatar
    Hello,

    Sorry you have this issue. We were able to try to duplicate the issue with a Note and were not able to. You may have a defective headset.

    We would be happy to setup a RA for you to send them in. Please reach out to us at 1-800-793-8893. ^CL
    02-14-2014 03:11 PM

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