1. music_man185's Avatar
    I noticed today that every time I opened the camera app, there was a spot on the screen. I cleaned the lens several times and nothing helped. Looking closer, there is definitely something on the camera lens inside the glass. Almost looks like an extremely small drop of water. It's been there all day now. I've taken the back cover and battery out and tried to blow it out, but with no luck. Is there anything I can do?
    06-04-2014 09:21 PM
  2. z06mike's Avatar
    Take it apart and clean it. It's really easy to do. I cracked my glass and had to replace it

    Sent from my SM-N900V using Tapatalk
    06-04-2014 09:25 PM
  3. music_man185's Avatar
    The more I look at it, I think what m seeing is the reflection of the lens on the glass. It moves whenever I move my phone. If that is the case, I don't see anything on my lens. But there is definitely a noticeable smudge on my screen every time I open the camera.

    How do you take it apart?
    06-04-2014 09:34 PM
  4. dragonsamus's Avatar
    Maybe you can exchange it? If you take it apart and can't put it back you'll be in trouble. I'm sure taking it apart will void your warranty.

    Sent from my SM-N900T using AC Forums mobile app
    06-04-2014 09:39 PM
  5. music_man185's Avatar
    My fear is having my brand new note replaced with a refurbished one. I bought it from Amazon for Verizon network
    06-04-2014 09:42 PM
  6. AxlMyk's Avatar
    Send it back to Amazon. Contact Customer Service about it.
    06-04-2014 09:49 PM
  7. Jamie Wooten's Avatar
    I would suggest sending it back to Amazon as well.
    06-05-2014 06:07 PM
  8. music_man185's Avatar
    I emailed Amazon, and they said since it has been longer than 30 days, it is now a matter for Verizon, and I have to contact them.
    06-06-2014 05:25 PM
  9. z06mike's Avatar
    My fear is having my brand new note replaced with a refurbished one. I bought it from Amazon for Verizon network
    Would you rather have a new one that has a smudge on the camera or a refurb with no smudge? Either that, or as I said take it apart. It really is not that hard.
    06-07-2014 11:42 AM

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