My note 3 and girlfriends s4 have been terrible since the 4.4.2 update. I keep waiting for an update, but after months, I'm tired of our once great phones performing so badly. Our battery life is a joke. Battery life was once incredible on my note 3, now I can't make it through a day. (I have done a factory reset and wiped cache partition several times). Reception is also much worse. I'm sick of waiting. Both of our phones are used on Verizons network. Purchased on amazon and still under the one year warranty. What are my options, and what do you think I should do?