1. Clo03's Avatar
    Some of my videos that I have recorded can no longer be viewed. A window pops up saying "sorry this video cannot be played". I used to be able to view them. The cover picture in the gallery doesn't even appear ...only an electric bolt symbol appears! Does anyone have any suggestions on how to fix this problem?
    10-14-2014 10:01 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Are those photos and videos stored on an external microSD card, or the Internal Storage? Files on the external SD card can get corrupted.
    Yk Chin likes this.
    10-14-2014 10:19 PM
  3. Dan Prunier's Avatar
    I don't think this is a matter of corrupt videos. I think this is due to either a recent hot fix or as far back as the 4.2 update when we lost App - SD card functionality. I've had my phone and SD for a year now and have put a video of my piano practice on my SD card every week. Nothing on my end has changed one bit. Same editing process, same length, same codec and allow my phone to edit the video when I transfer it over. This no longer works, even if I don't allow the copy process to edit. I tried formatting and re-docking my SD and it still doesn't work. I then tried my newer SD card from my Tablet. Card works fine but same error when trying to play my videos. The videos play fine if I copy them to phone memory but not SD card. It's ridiculous and everything I see from my testing points to the 4.2 update.
    Clo03 likes this.
    10-26-2014 01:04 PM
  4. Dan Prunier's Avatar
    I forgot to add that I copied the videos from my SD card to internal memory and they worked, so it quite obviously shoots down the possibility of corruption.
    10-26-2014 01:06 PM
  5. Yk Chin's Avatar
    I presume you're referring the video taken using your phone camera? How about the storage location (internal or extrenal)? What type of "some" videos & is it certain condition only when you can't view them?

    Posted via Tab S 8.4
    Clo03 likes this.
    10-26-2014 07:20 PM
  6. Dan Prunier's Avatar
    Deleted my comment. I was out of line. Don't post after drinking is my new lesson learned.
    10-26-2014 09:25 PM
  7. Yk Chin's Avatar
    I was referring to OP's post, not yours Dan.
    10-26-2014 10:58 PM
  8. Clo03's Avatar
    Y K Chin... yes ...the videos and pictures were taken with the phone camera ... It started with the most recent videos but now more and more of my older pictures and videos are failing. I removed my micro sd card and tried pulling up the pictures on my pc computer and many of them I could not view. Does this sound like a corrupt sd card?
    Geir Friis likes this.
    11-12-2014 06:59 PM
  9. Geir Friis's Avatar
    I have the same problem. Had set the phone camera save photos and videos to the SD card. Neither is view able although older photos still show. What to do? The card is Sandisk Ultra 64GB.
    11-19-2014 11:36 PM
  10. kamal prasad's Avatar
    I recorded video and it is2.15 Gb but cant play. It says vodeo cant be played. It doesnt show time also
    07-31-2017 10:07 PM

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