1. Lezul's Avatar
    Hi all,

    I've had my Note 3 for just about a year now but have always only had either 1 bar of signal or "emergency calls only". While it is normal for my area to have low signal, my S2 and my friends' iPhone 5 and Nokia Lumia 920 have around 2 to 3 bars. After walking around my house today trying to find a place with reception to make a call, I decided to take off my case to see if it helped and then after 10 seconds I went from "emergency calls only" to 2-4 bars depending on my location.

    Is this normal for the S-View Cover? Could you guys recommend me a flip cover (S-View not necessary but a slim one would be nice) which doesn't block my signal?

    Device Info:
    Samsung Galaxy Note 3
    SM-N9005
    Android 4.4.2
    Signal Strength according to Status:
    Without case: -97 dBm 8 asu (though it does not seems stable as it goes between -99 dBm and -97 dBm)
    With case: -101 dBm 6 asu

    Thank you in advance for any help you can give me!
    11-09-2014 09:50 AM
  2. Rukbat's Avatar
    That's a little more than 50% of the signal (3db=50%) being absorbed by the cover. I'd say the cover is defective (somehow something conductive got into or onto it).
    11-09-2014 09:59 AM
  3. jpr's Avatar
    No that's not normal at all. Mine doesn't affect signal at all. Are you sure it's not a knock off case? They can cause all kinds of issues. If you have had it for a year then probably too late to return it.

    But if you like the S View case then I would say just get another one and make sure it is from Samsung. And then if for some reason you still have the problem, you will have no trouble getting a refund for it either if it's a genuine case.
    11-09-2014 02:53 PM
  4. Lezul's Avatar
    Thanks for the replies!

    I'm quite sure it's the original S-View Cover as I bought it from my cellphone provider and it has the Samsung logo on the box. I'm not really a fan of the case as S-View doesn't support Google Play Music and makes the phone quite bulky.

    I guess I'll just buy another case off Amazon and see if the problem goes away or if it's maybe a problem with my antenna.
    11-10-2014 07:54 AM

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