[prldecivic007]

Hi, I had a software update on my note 3. Downloaded it, then it asked me to reboot the device. It rebooted and was on the ATT screen with a percentage. Last time I looked it was at 87% then I looked again a few minutes later and now it wont turn on. Hold the power button and nothing. It had 60% battery life and was plugged into an outlet so I know it's not dead. Any ideas?

[jpr]

Take out the battery for a minute and see if it turns on then. If so, go and check the firmware version.

[prldecivic007]

no luck. took the battery out for 2 mins, tried to power it on and nothing :/ Also, tried powerbutton plus home button plus volume down and nothing.

[jpr]

Is anything happening when you try to power it on? Do you get a vibration, a screen flicker, any signs of life? If you plug the charger in, do you get the led charging light and/or see the battery picture on screen if you press power?

Do you have another battery to try?

You said you tried home/power/volume down. Try the same but with volume up.

If there is no sign of life at all, you should probably take it to ATT.

[prldecivic007]

gotcha, will go to ATT, there is no sign of life at all unfortunately. No vibration, no screen flicker, nada. Think this update completely bricked it ugh.

[Matt1209]

Hey, I am facing the same problem now. Did u find any luck on this issue? Help appreciated!!

[calicocat2010]

Wow That's ridiculous. A perfectly New software update and it Kills your device!!

Posted via the Android Central App

[Troy Proctor1]

Yea I'm seriously about to lose it on this brick I call a Note 3. Tried numerous things. Any attempt at turning it on results in it trying the update again, once it installs it and finishes at 100%, it just shuts off. In order for me to turn it off, I have to remove the battery. It doesn't always turn back on. I even tried volume up -> home -> power which sometimes turns it on but still results in the update attempt/shut down BS. I'm so sick of this and it's only been a day. Hopefully someone can shed some light and help me out with this.

In detail because I know someone will ask random stuff:

DEVICE: Samsung Galaxy Note 3 with AT&T
PROBLEM: Was asked to update to new firmware last night, said yes, screen goes to the Samsung Galaxy Note 3 logo with "RECOVERY BOOT..." in blue lettering and in the top left corner... Next, shows a screen with the AT&T logo, a bar filling up slowly with a percentage and "Updating..." above it. Once at 100% it shows, "Update complete" and then it shuts off.

[Crispynoodle71]

any update at all? I got the same issues with the update this am....

[Troy Proctor1]

Nope, **** is still ****ed bro

[Peter Lau2]

I had the same issue. I had my note 3 for 1 year and 2 months and after down loading AT & T update after 2 days my phone was dead. Initially I thought it was the battery. Took it to replace the battery and it did not work. I know the update took place because there was something different to the phone's calculator. The light use to be yellow it it was changed to green, so I knew there was a change after the update. I called AT&T customer care at 800-331-0500 and told them my situation and they have sent me a new Note 3 and it was that simple. Maybe the phone was a little over a year, or maybe they know there is an issue with update corrupting the phone. I hope this helps.