1. chevr1er's Avatar
    Been a year I have my note 3 and never had any problems with it.. since now...When I plug my phone using OEM AC Samsung charger... the red lights appears (it's charging) but the phone always appears to be not plugged (red light disappear, the lightning logo on the battery disappear.. it just stop charging even if its plugged) Nothing lousse cable in MINT conditions.. I never used any aftermarket chargers..

    any clue?

    thanks in advance! <3
    12-04-2014 10:27 AM
  2. Rukbat's Avatar
    Wiggle the cord where it connects to the phone GENTLY and see if it makes and loses contact. If it does, DON'T try to get it into a position where it will charge, get it repaired. (Making and breaking the contact creates a tiny spark - tiny but hot. Eventually it chars the board beyond repair.)

    If that's not it, try a different battery. (Bring it into your carrier and see if they can pop a used battery into the phone and plug in a charger.)

    If that's not it, something went on the charging port assembly or the motherboard.

    (I assume you've plugged it into a laptop or desktop and the same thing happened.)
    12-05-2014 12:44 AM

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