1. mikenike104's Avatar
    I have a Verizon galaxy note 3 that worked fine until it met a concrete sidewalk. No cracks on the screen but it won't turn on and when I plug it in to charge, no light indicating it's charging, tried resetting it and nothing. I opened it up and took it apart because I have a different phone anyways and the motherboard isn't cracked and the charging port seems fine. Got any ideas on how to diagnose it further? Cause otherwise I got an expensive paperweight.
    12-25-2014 10:51 PM
  2. Rukbat's Avatar
    the motherboard isn't cracked and the charging port seems fine. Got any ideas
    One - you're wrong about the motherboard.

    on how to diagnose it further?
    Replace the motherboard with a known-working one. If the phone works, the old motherboard is shot. (To eliminate the problem with the charging port for the moment, charge the battery in another phone or with an off-phone charger.) Also check that the battery contacts are actually making contact with the battery (measure the voltage on them where they connect to the motherboard).
    12-26-2014 12:14 AM
  3. mikenike104's Avatar
    Doesn't switching out the motherboard mean it'll have a different imei number? and I assume it has to be from another Verizon note 3.
    12-26-2014 02:24 PM

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