1. Sam Hmoud's Avatar
    I recently got the OTA update prompt for lollipop, the phone successfully updated. However, during the reboot the phone wouldn't turn on despite my numerous attempts at force starting/troubleshooting (after noticing the phone wasn't going to start on its own). A week prior to the update, I dropped my note 3 on the floor which resulted in a cracked screen. Verizon won't trade the phone in for a refurb, now I'm stuck in dilemma as to what i should do! The phone was operating with no issues after I dropped it on the floor, it was the OTA update that bricked the phone. I tried to get Odin to recognize the phone but unfortunately no luck. Anybody have suggestions as to what I should do with the phone? I really don't feel like paying fulling price for a new note 4 (loved my note 3). Thank you
    01-24-2015 06:25 PM
  2. D Android's Avatar
    Have you tried "Firmware Upgrade and Initialisation" in Kies? That may help to resolve firmware installation issues.
    01-25-2015 07:37 AM
  3. Sam Hmoud's Avatar
    I haven't tried that yet, would that software resurrect my phone? thank you
    01-25-2015 11:43 AM
  4. D Android's Avatar
    Worth a try, if not get a Note 4. I'm sure you'll love it just as much, if not more.
    01-26-2015 03:50 AM

Similar Threads

  1. Why won't the Google Play Store load on my LG-G3?
    By whatthefkutah in forum Samsung Galaxy Note 4
    Replies: 6
    Last Post: 06-30-2015, 07:35 PM
  2. Chrome update 40.0.2214.89 removes mobile bookmarks
    By tommiyau in forum General Help and How To
    Replies: 4
    Last Post: 02-04-2015, 03:45 PM
  3. Why does my nexus 5 shuts down randomly?
    By AC Question in forum Ask a Question
    Replies: 1
    Last Post: 01-24-2015, 11:57 PM
  4. Why isn't my battery charging on my SM-t310 tablet?
    By AC Question in forum Ask a Question
    Replies: 1
    Last Post: 01-24-2015, 11:56 PM
  5. Replies: 7
    Last Post: 01-24-2015, 07:19 PM
LINK TO POST COPIED TO CLIPBOARD