1. Afsal Kamal's Avatar
    I have a problem with my phone Samsung note 3. I have been using my phone for 11 months. One day my display started showing issues, but just 2 minutes before this issue I was using the phone normally. No physical damage was there. My touch screen is working properly. I can attend calls. But nothing can be seen.

    Can I get some help with some display problems I am having on my Samsung Note 3?-imag0090.jpg

    What is the solution for this? Please help.
    02-25-2015 03:44 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! That looks like either a screen failure or a bad connection. Any recent drops, trauma or water exposure?

    The phone should still be under warranty, so contact a Samsung service center.
    02-25-2015 12:32 PM
  3. Afsal Kamal's Avatar
    No drop for a long time (5 months). May be slight water exposure.
    I switched off my phone for a long time, now phone works without any problem.
    Will this issue occur again? What is the solution?
    02-25-2015 05:16 PM
  4. B. Diddy's Avatar
    Hard to say if it will happen again. The problem now is that you're probably getting close to the end of your warranty, so if it happens again after you warranty expires, and the screen stays that way, then it'll cost a bit to fix it.
    02-25-2015 07:27 PM
  5. Afsal Kamal's Avatar
    Can you suggest whether it is a hardware problem or a display problem? But my touch screen was working fine.
    02-26-2015 01:10 AM
  6. B. Diddy's Avatar
    A display problem is usually a hardware problem.
    Afsal Kamal likes this.
    02-26-2015 01:20 AM
  7. Afsal Kamal's Avatar
    02-26-2015 01:14 PM
  8. Afsal Kamal's Avatar
    do you have any solution to this problem. How to fix it?
    Or is it better to sell the phone? Is there any chance that buyer findout this problem unless it occurs again?
    02-26-2015 01:17 PM
  9. B. Diddy's Avatar
    I wouldn't recommend selling the phone and not warning the buyer about the potential problem. I'm sure you wouldn't want to be in that situation if you were on the buying end.

    As I mentioned before, since the phone should still be under warranty, I would contact Samsung and ask about warranty repair. Show them the picture you posted here.
    02-26-2015 05:34 PM
  10. Afsal Kamal's Avatar
    i got the phone from my uncle who is abroad. So it will be difficult to get warranty as samsung don't have international warranty for mobile phone.
    02-27-2015 01:53 PM
  11. B. Diddy's Avatar
    Well in that case, you might as well continue using it, since the screen seems back to normal. But make sure you keep your data synced or backed up, because if this happens again, it might not recover.
    Afsal Kamal likes this.
    02-27-2015 06:43 PM

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