1. AC Question's Avatar
    On Kitkat 4.4.2 was working fine for my Note 3, use S pen for air command, etc, everything is fine.. Until I got update new firmware Lollipop 5.0.. It's doesn't work anything.. No hover air command when use S pen button.. Nothin..

    I did check under all settings off then back on.. Nothin work..

    I did reset factory and delete caches under boot..

    I cannot find anything to fix it..

    I'm not sure Lollipop have bug?

    My device is..

    T mobile Samsung Galaxy Note 3
    Lollipop 5.0
    05-01-2015 08:27 PM
  2. Roy Groh's Avatar
    I mean, when i pull out s pen from Note 3, it does appear air command menu .. But when I need air command, I tried press button S pen, it doesn't respond anything, no air command..

    05-01-2015 11:38 PM
  3. Rukbat's Avatar
    Assuming you had the pen close enough to the screen when you pressed the button (and you didn't have another pen in the phone - that messes things up), bring the phone into Best Buy, find the Samsung rep (in the cellphone area - look for the blue shirt with the Samsung emblem over the left pocket area), and ask if they can get it working for you.
    Roy Groh likes this.
    05-02-2015 12:38 AM
  4. Roy Groh's Avatar
    Thanks for your time.. I'll go to best buy..
    05-02-2015 01:13 AM
  5. anon8380037's Avatar
    Same issue for me. S Memo is activated when I pull the pen out, but pressing the button on screen hover or trying to do a screen capture doesn't work after the Lollipop update.

    Let us know if the guy at Best Buy can fix it. Might just be a bug.
    Try here:
    05-02-2015 03:03 PM
  6. Roy Groh's Avatar
    My co worker who have T moblie Samsung Galaxy Note 3, kitkat 4.4.2, he didn't want update to Lollipop, so I test on his phone to see if something going on.. it's working when I pressing button on screen hover, it appear Air Command menu! On my phone with Lollipop doesnt work!!! Seem like Samsung changed to disable..
    05-03-2015 01:35 AM

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