1. AC Question's Avatar
    I got a refurbished note 3 about a week ago, it has been working fine but when I tried to download an app it will download but it will not install and is giving me error 504, or error 960, usually alternating each time. I rebooted my phone, but it has not done anything to help me
    06-08-2015 04:56 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Is the phone otherwise connected successfully to your Google account?

    Go to the App Manager, select Google Play Store, and Clear Cache/Clear Data, then Force Stop. Do the same for Download Manager. If that doesn't work, go to Settings>Accounts​, remove your Google account, then add it back again.
    06-08-2015 06:16 PM

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