1. ThaDaedalus82's Avatar
    My note 3 started showing the custom open padlock icon at startup and I cant connect to my mobile network to use my data. I definitely did not try rooting it or anything of the sort. I tried the reboot in recovery mode and have had no luck. this is getting frustrating bc I dont know **** about phones. The at&t service rep had no clue how to help. I am so frustrated that Im almost willing to factory reset but I really dont want to. What is going on and why on earth did this happen if I didnt try rooting?
    10-22-2015 04:29 AM
  2. ThaDaedalus82's Avatar
    Well...I did a factory reset and that custom screen is still there. How is that possible? I still can't connect to my mobile network or make phone calls.
    10-26-2015 11:30 PM

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