1. AK613's Avatar
    Hi, first time post!

    Just bought a new Samsung Galaxy Note 3. When I open the action memo app - either via air command or from the app menu - I get the error message 'Unfortunately, Action memo has stopped'.

    I have read other threads about this issue. I've tried running the phone in safe mode, I've tried a full factory reset, nothing helps.

    Don't know if this is relevant, but in my application manager, the Action memo app appears 4 times (file size - 4.85mb, 0b, 40kb, and 52kb).

    Also, I don't know if this is related or not, but when I go into settings > language and input > handwriting recognition, and click language - I get the error message 'unfortunately, settings has stopped'

    Could it be that the problem with handwriting recognition is spilling over to Action memo?

    Thanks in advance.
    11-28-2015 02:11 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! If the errors persist in Safe Mode, then there may be a problem with the firmware. Try reinstalling the firmware using Samsung Kies or Smart Switch.
    11-28-2015 04:25 PM
  3. Rakesh Kumar32's Avatar
    Memo stoped pls help
    01-13-2016 12:55 AM
  4. Dave Seabrook's Avatar
    You need to use snote as that is the newer note app action memo is obsolete
    01-13-2016 09:35 PM

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