I recently lost my iPhone and now I've got a Note 3 and some of my text message aren't receiving and sending. What could be wrong?

A

AC Question

recently I lost iPhone and now I've note 3 and some of my text message aren't receiving and sending

I even went apple store to erased my imessagefrom my account and it's still not working! !!I tried to reset factory settings on note 3 still not working plz help