1. AC Question's Avatar
    HI, I have a note 3 that I unlocked from At&t, I switched to T-Mobil. I put the new sim card in, then punched in the unlock code and everything worked fine. Almost 24hrs to the minute the phone lost internet and calling, but I still had texting and Wifi then nothing. After 3 calls and a trip to the store, switching the sim card 3 times still nothing.
    Since I unlocked the phone, on the start up screen under Galaxy Note 3 it shows a opened pad lock with the word custom under it. The phone does not recognize any sim card. I went ahead and ran a Hard Reset and that did not help.

    Thanks for any help.
    01-16-2016 08:30 AM
  2. Golfdriver97's Avatar
    Welcome to the forums. Did you get the unlock code from AT&T?
    01-16-2016 09:25 AM

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