A
AC Question
Note 3 "Can't play video" in Gallery
As of today (1/30/16) I am not able to watch any of my videos in the gallery. They load up and display the thumbnail but loaded a message appear that says, "Video can't be played." I've reset the phone, taken the SD card out, cleared all cache's on the phone, reset the phone and cleared the cache through the reboot menu, and still nothing! On Facebook, Instagram, Youtube, and Samsung Video I can still watch stuff but it's just my gallery. ALL of the videos show that message now. None of the SD card ones play nor the ones saved to the storage of the phone. Any suggestion? The files don't seem corrupt as I said I can still see my pictures and even thumbnails of the videos, I can also still watch them through the Samsung video app so what the heck? I can also still record videos and take pictures as I have 7gb of storage left. Thanks in advance.
As of today (1/30/16) I am not able to watch any of my videos in the gallery. They load up and display the thumbnail but loaded a message appear that says, "Video can't be played." I've reset the phone, taken the SD card out, cleared all cache's on the phone, reset the phone and cleared the cache through the reboot menu, and still nothing! On Facebook, Instagram, Youtube, and Samsung Video I can still watch stuff but it's just my gallery. ALL of the videos show that message now. None of the SD card ones play nor the ones saved to the storage of the phone. Any suggestion? The files don't seem corrupt as I said I can still see my pictures and even thumbnails of the videos, I can also still watch them through the Samsung video app so what the heck? I can also still record videos and take pictures as I have 7gb of storage left. Thanks in advance.