1. therelydia's Avatar
    Hi, everyone. I have a problem with my device.

    Model no.: SM-N900
    Android version: 5.0

    The problem began after I updated the software (around one year ago). My device still works properly until now, but sometimes there are some black or blue boxes on the application icons. Sometimes, unclear images appear on the texts. If I restarted my device, the boxes or the unclear images would be gone for awhile and then they would start appearing again.

    Here are some screenshots of my problem:
    Black Box or Unclear Image on the Application Icons and Texts-screenshot_2015-12-28-10-39-47.jpg
    Black Box or Unclear Image on the Application Icons and Texts-screenshot_2015-12-28-10-40-02.jpg
    Black Box or Unclear Image on the Application Icons and Texts-screenshot_2016-07-20-16-49-14.jpg

    I don't know what triggers the boxes or the unclear images. Is there anything I can do to stop this problem? Thank you.
    07-20-2016 05:27 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! Wiping the cache often clears that up: https://support.t-mobile.com/docs/DOC-11017
    07-20-2016 10:55 PM

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