1. moon_shadow3's Avatar
    My phone just can't start. I have a Galaxy Note 3. It just gives an error mesaage on a black screen that "Process system isn't responding" and reboots itself after a few seconds no matter what. Boot after a few tries was possible at first, but a few days later that stopped working too. I can't boot into it for a few days now. Keys shortcuts for Factory reset (power, home and vol up) and safe mode (power, vol up and down) don't seem to work. I also tried clearing cache while the phone could be started, without any luck. Is there at least an idea how I can try to get into it, even just so I can try with Factory reset?

    Thanks in advance.
    06-16-2018 05:36 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! I don't think that's how you boot into Safe Mode -- did you try these steps? https://support.t-mobile.com/docs/DOC-27712
    06-17-2018 12:32 AM
  3. moon_shadow3's Avatar
    Yeah. Same result.
    06-17-2018 08:15 AM
  4. chanchan05's Avatar
    Have you tried the recovery menu factory reset?
    06-17-2018 08:44 AM

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