1. AlfieBriggs's Avatar
    Haven't had my phone out of the case since getting it and there is scratches on the Chamfers, and it's an official Samsung Case. Can I get a new one out of them?

    Posted via my amazing Note 4 paired with my Moto360
    12-29-2014 07:36 AM
  2. trucksmoveamerica#AC's Avatar
    Apparently you haven't dealt with Samsung ever. The only answer you will get from them is the computer generated answer they give you, send it in. They want everything to be sent in.

    And very doubtful they will replace phone for that.
    12-29-2014 08:03 AM
  3. adock22096's Avatar
    If u get the Samsung protection plus do they send u a loaner when they ask u too send yours in?
    12-29-2014 09:54 AM
  4. bassplayrguy's Avatar
    This is happening with pretty much all cases. It is because of the chamferred edges. Debris is getting down into the case and scratching the polished edges.
    12-29-2014 01:31 PM
  5. jlczl's Avatar
    All cases will likely scratch your phone if you live in an area that has sandy soil. Not a matter of if but when.

    Posted via the Android Central App
    12-29-2014 01:48 PM
  6. felloffthetruck's Avatar
    All you have to do is fart near the Note 4 and the thin plated edges will scratch.
    kami8586 likes this.
    12-29-2014 02:15 PM
  7. mtbrown19's Avatar
    I have the same case and no scratches thus far aside from the ones around the micro usb port that I noticed prior to putting this case on.
    12-29-2014 02:24 PM
  8. jmz768's Avatar
    The scratching has nothing to do with the case and everything to do with small particles getting trapped between case and phone.
    12-29-2014 03:46 PM
  9. Ben Askew's Avatar
    All you have to do is fart near the Note 4 and the thin plated edges will scratch.
    That can't be universally true. I fart all the time and have not noticed any damage to the phone. In fact, I carry my Note 4 in my back pocket so it is very definitely considered an aggressive testing environment. I will, as a decent person who desires to keep you updated, continue long-term testing.

    Posted via Android Central App
    kami8586 likes this.
    02-04-2015 09:50 PM
  10. HiiPower's Avatar
    That can't be universally true. I fart all the time and have not noticed any damage to the phone. In fact, I carry my Note 4 in my back pocket so it is very definitely considered an aggressive testing environment. I will, as a decent person who desires to keep you updated, continue long-term testing.

    Posted via Android Central App
    Lolol

    Posted via the Android Central App
    02-04-2015 09:56 PM
  11. felloffthetruck's Avatar
    That can't be universally true. I fart all the time and have not noticed any damage to the phone. In fact, I carry my Note 4 in my back pocket so it is very definitely considered an aggressive testing environment. I will, as a decent person who desires to keep you updated, continue long-term testing.

    Posted via Android Central App
    Those scratches are coming, it won't be long.
    02-05-2015 08:48 AM

Similar Threads

  1. Replies: 5
    Last Post: 01-19-2015, 06:47 PM
  2. HTC Desire Eye or Samsung Galaxy A5
    By ColdSummer in forum Phone Wars
    Replies: 3
    Last Post: 12-30-2014, 10:45 AM
  3. Replies: 6
    Last Post: 12-29-2014, 09:40 PM
  4. How do I get my phone off of the logo?
    By Haroon Liaqat in forum Ask a Question
    Replies: 2
    Last Post: 12-29-2014, 08:43 AM
  5. google now voice from any screen greyed out on my moto g
    By Ankit Jose in forum Ask a Question
    Replies: 1
    Last Post: 12-29-2014, 06:56 AM
LINK TO POST COPIED TO CLIPBOARD