1. Jeff Jones9's Avatar
    Hello everyone,

    I am wanting to get some opinions from people that have this product and see if anyone has this issue. As stated in the title i have the 10000mAh battery with the case. I have been using this for 6 days straight, text, phone calls, facebook,netflix,music,pandora,heroescharge... Nothing Insane! I am now running into the issue when the battery get's around 5% if you take the battery out then place it back in the device it will register around 85% give or take. I have done this 3 or 4 times, and as i type this post, I am watching netflix . The battery is on 1% and the screen is VERY dim.. As you would expect from a phone that is freaking out and trying to save it's resources. Knowing that it's a 3rd party product and i'm sure that with all the math etc the OS not recognizing a battery bigger than what it was manufactured with. Or am I the only just trying to kill this battery and seeing the affects of this?

    Thanks for reading and replying in advance.

    ZeroLemon 10000mAh Battery-screenshot_2015-07-02-04-06-40.jpg

    ZeroLemon 10000mAh Battery-screenshot_2015-07-02-04-06-47.jpg
    07-02-2015 04:11 AM
  2. catberryday's Avatar
    I have the same issue. Mine usually jumps up 30% after removing battery and reinstalling it. The battery worked awesome until the lollipop update. Then I noticed this issue and that it seemed not to last as long as it did on kitkat.

    I am curious to see if anyone else has this issue.
    07-02-2015 04:20 AM
  3. Jeff Jones9's Avatar
    The gaps in the battery usage pics are of me taking the battery out then back in. FYI

    ** Update **

    Email conversation with zero lemon :

    ME :


    I purchased the 10,000mAh battery for the Samsung Note 4. I have followed the instructions on charging the battery. The note4 doesn't seem to recognize the full discharge of the battery. The issue I am having with this is, when i fully charge the battery. ( as instructed , also powering off the phone and letting it charge ) The battery will drain to 30% in about 2 days ( decent use FB , text play music ) At 30% if i take the battery out of the phone and place it back in, the phone reads 70%. I need to know if this is a know issue? or possible bad battery? Any tips or help would be great!

    Thank you!

    ZeroLemon :


    Thanks for your email. We are sorry to hear the trouble. The battery power your phone shows may not be accurate.For example, it shows 10% actually it is not like that.

    You know, the phone and the charger of Note 4 are programmed as fast charge function and the battery percentage is also programmed to show the percentage of 1 battery. But actually the note 4 10000mah battery is tri-cell battery. The 10% percentage you see is based on one battery capacity(3333mah) , so the battery capacity you still have is 3333*2+3333*10%=6900mah charge. Then you use 6900 divide 10000 , then 69% comes out. Which is approximate to 65 % as you described. So at this point, you can use at least 2 days with "10% " charge.

    As battery is oversized, the only accurate methods to test this battery capacity are based on how much time you can use from 100% to 0%.

    Please let me know if you have any concerns.

    Best Regards,
    07-06-2015 11:06 PM
  4. bikermunda's Avatar
    Seems like the explanation makes sense

    Sent from my SM-N910T using Tapatalk
    08-08-2015 07:49 PM
  5. gadgetjim's Avatar
    I received almost exactly the same reply from ZeroLemon, regarding the same issue.
    05-30-2016 07:04 PM
  6. umby75fg's Avatar
    Some people say that with Kernel mod we could fix it..
    cardboard60 likes this.
    06-17-2016 06:13 AM
  7. d-signer's Avatar
    I saw "10,000mAh battery" and had to read this! LOL!

    I ended up watching a YouTube video (I can't post a link to it, as I've less than 10 posts) - it explains what the problem might be with your phone registering the wrong "85%" charge. It is around 2½ minutes into the video.
    The video is "ZeroLemon Samsung Galaxy Note 4 10000mah Extended Battery Unboxing, Setup, and First Look! "

    It says the phone has to learn the new battery, so he suggests a slightly different charging method than the instructions. Worth a look.
    08-05-2016 12:01 PM

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