02-27-2015 11:48 PM
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  1. golgo1313's Avatar
    Is it too late to trade in my old iPhone and try for the rebate? PReordered through Verizon on day 1...

    Posted via the Android Central App via Verizon Note 4
    I think you still have time. You need to submit the forms by the 30th. It doesn't specify what the deadline for the trade in is.
    2xgrandchampion likes this.
    11-12-2014 02:17 AM
  2. 2xgrandchampion's Avatar
    Thanks, reading some of these peoples post had me thinking if you havent traded your old device by Oct. 22 you wouldnt qualify...
    11-12-2014 07:50 AM
  3. dpham00's Avatar
    Just got my email too

    Sent from my Verizon Samsung Galaxy Note 4
    Attached Thumbnails Note 4 - Samsung  0 trade in promotion-uploadfromtaptalk1415804415204.jpg  
    11-12-2014 10:00 AM
  4. felloffthetruck's Avatar
    Don't see why it takes 6-8 weeks to send out a check.
    11-12-2014 10:09 AM
  5. reesh11's Avatar
    Don't see why it takes 6-8 weeks to send out a check.
    It's cuz they need more time to find reasons to reject you after the fact that you were approved lol.

    From my smokin' hot Note 4
    felloffthetruck and jimd1050 like this.
    11-12-2014 11:20 AM
  6. billinaz's Avatar
    I think you still have time. You need to submit the forms by the 30th. It doesn't specify what the deadline for the trade in is.
    Here is where the Oct 22 date came from. Look at the webpage and you can read the full T&C.....

    11-12-2014 01:21 PM
  7. golgo1313's Avatar
    Here is where the Oct 22 date came from. Look at the webpage and you can read the full T&C.....

    http://68.110.125.122:83/Samsung.jpg
    Yes, as long as he preordered the n4 by the 22nd (Verizon), trade in the phone (no deadline specified), and submit the required paperwork by the 30th, he should be ok. But do read the t&c as suggested.

    I think the take home message from this fiasco is to follow the t&c to the dot. Don't give then any excuses to deny you money.
    11-12-2014 03:56 PM
  8. maj71303's Avatar
    Got the approval email as well even though I just sold off my note 4. extra $190 for my pocket though from sammy.
    11-12-2014 04:35 PM
  9. sandra_17's Avatar
    Somehow I missed that I got the email on Tues as well, until I double checked after seeing this topic. Phew

    I was a bit nervous because I had my original Note 4 replaced (Settings would crash upon opening, reset did not correct this) the day after I submitted the info from the original phone. Losing rebate was the first thing I thought of when VZW tech support said they needed to replace the phone. I recorded my phone call with him telling me that if that happened thru no fault of mine, to come into a VZW store and they would see to it that I got the $200 one way or the other, even if they had to credit my account.

    Hmmmm, still have 6 - 8 weeks to go...I should probably back that recording up!
    11-13-2014 07:37 AM
  10. tivoboy's Avatar
    I still haven't received any confirmation email. My delivery confirmation shows the envelope was delivered over two weeks ago. emails to pz have gone unanswered.. hmm, still a bit concerned.
    11-13-2014 01:06 PM
  11. felloffthetruck's Avatar
    Got the approval email as well even though I just sold off my note 4. extra $190 for my pocket though from sammy.
    Why did you get rid of the Note 4?
    11-13-2014 01:48 PM
  12. cruiserandmax's Avatar
    I still have not actually put my trade-in phone in the mail yet, and I got the approval email last night!
    11-13-2014 05:20 PM
  13. Beetlesauce's Avatar
    Ok, so I called Prizelogic at around 12 noon PST today. Three rings and someone answered the phone and answered my question. Just as I thought, I got the rejection email because I signed up at the "buy and tradein on same transaction on same date" promotion and not the "pre-order and trade-in promotion". Here are the websites -

    https://samsunggalaxypromotions.com/note4

    https://samsunggalaxypromotions.com/tradein

    Yes, they are both similar in every aspect. The TOCs are different and you will get rejected. I simply resubmitted everything online this time on the correct promo site. Actually, if you go to the tradein site it is no loger able to accept entries. That promo ended on Oct 31.
    dpham00 likes this.
    11-13-2014 05:35 PM
  14. tivoboy's Avatar
    Yeah, I emailed nearly a week ago, just got a response this morning that said "thank you for your submission, it can take up to 3-4 weeks to process and approve rebate submissions, so please be patient"

    WHAT? I submitted prior to many people here and am still waiting for a confirmation of either receipt or approval. At least I have tracking and delivery confirmation information, and it was delivered nearly a month ago.
    11-14-2014 12:12 PM
  15. maj71303's Avatar
    Why did you get rid of the Note 4?
    Touchwiz needs to be redone badly IMO, and i plan to revisit samsung with the S6 since they finally feel the need to start from scratch. The note 4 was good but laggy sometime and just doesn't give me the user experience I want. I hope the S6 is the complete overhaul hardware and software wise that is to be needed, for them to call it project zero gives me hope.

    I also think that I should wait till next year because Qualcom will have it's new 64bit chips in full swing then and maybe some other new hardware will make it worthwhile. Most of the stuff this year is just to close to each other and not truly ground breaking for my taste. I'm a person that can take my time and wait as most phones this year are still top notch and will be well into next year. Nothing from lollipop makes it necessary for me to have the latest and greatest device. Next year though will be the year to get something new for me.

    I will watch everyone else go for the stuff this year and I will wait and see what next year brings.
    11-15-2014 09:46 AM
  16. Dave Lyew's Avatar
    Touchwiz needs to be redone badly IMO, and i plan to revisit samsung with the S6 since they finally feel the need to start from scratch. The note 4 was good but laggy sometime and just doesn't give me the user experience I want. I hope the S6 is the complete overhaul hardware and software wise that is to be needed, for them to call it project zero gives me hope.

    I also think that I should wait till next year because Qualcom will have it's new 64bit chips in full swing then and maybe some other new hardware will make it worthwhile. Most of the stuff this year is just to close to each other and not truly ground breaking for my taste. I'm a person that can take my time and wait as most phones this year are still top notch and will be well into next year. Nothing from lollipop makes it necessary for me to have the latest and greatest device. Next year though will be the year to get something new for me.

    I will watch everyone else go for the stuff this year and I will wait and see what next year brings.
    I hear the S7 will be even more powerful ...... no, wait for the S8, it'll be so fast it'll return you for being so "laggy"! The Note 4 laggy, smh...... I've been using cellphones since 93 & PC's long before that & this is the fastest piece of tech I've ever used. Laggy.....something must've been seriously wrong with yours.
    11-15-2014 10:59 AM
  17. Dave Lyew's Avatar
    i guarantee whoever got denied did not have receipts within the dated timeline OR they did their purchase/trade in ONLINE and hence did not have REGISTER RECEIPTS to submit like they were supposed to.... i told everyone around october 1st to make sure they do their stuff IN STORE because you do not receive REGISTER RECEIPTS when you do things online and i was told i was a moron and "they would have to accept online purchases" lol ... why do you think they put the word"REGISTER" in the TOS????????? for fun????? who is the moron now?????? whether you like it or not, REGISTER RECEIPT is part of the TOS and if you broke any part of the instructions and/or TOS you were going to be denied from the beginning, which you should be. If anyone REALLY, LITERALLY, did not break any instructions and/or TOS and still got denied then honestly that is bull**** and I feel bad for you, but I highly doubt that is the case. Again, I will state, if you pre ordered the note 4 and/or traded in your old device ONLINE and NOT IN STORE, then you broke the TOS because you DO NOT HAVE REGISTER RECEIPTS to submit... I agree, they should have been more clear on this, but since when are companies 110% clear on rebate instructions???????? You have to expect this nowadays and I tried warning people around October 1st, but I was a moron... well... I guess morons get their 200 dollar rebate check and smart people do not....
    With so many people, including myself, now getting approvals for our ONLINE SUBMISSIONS what do you have to say now? Or sitting so high on that horse of yours we can't hear you? Register Receipts....you crack me up!
    TechNut79 likes this.
    11-15-2014 11:07 AM
  18. maj71303's Avatar
    With so many people, including myself, now getting approvals for our ONLINE SUBMISSIONS what do you have to say now? Or sitting so high on that horse of yours we can't hear you? Register Receipts....you crack me up!
    Yep I did everything online, submitted my email receipt from t-mobile, the receipt from t-mobile's online trade in and boom it was approved. Didn't need to do it in store or have register receipts for anything.
    TechNut79 likes this.
    11-15-2014 12:32 PM
  19. jimd1050's Avatar
    I still haven't received any confirmation email. My delivery confirmation shows the envelope was delivered over two weeks ago. emails to pz have gone unanswered.. hmm, still a bit concerned.
    Same here... mailed 10/23 - still says "Not Received" so I used the "Contact Us" page and asked this morning. Got this about 15 minutes later... phew?
    -------------------------------------------------------------------------------------------
    Thank you!
    Your device has been received.
    Submission ID XXXXXXXXX

    Dear Valued Customer

    You recently traded in your device using the Verizon Device Recycling online program. We have received your device and your device submission ID is included above.
    The device will be evaluated by our inspectors and you should expect to receive your credit (depending on device condition) within 4-6 weeks.

    Thank you!

    Verizon Device Recycling Team
    -----------------------------------------------------------------------
    11-15-2014 01:54 PM
  20. ravenwhale's Avatar
    What did you use as a trade in receipt for the old phone and its value? I am on Verizon and bought N4 off contract and qualify for the original trade in promotion from Samsung for Verizon. I did the trade in via the Verizon website and am still waiting for the final email saying they received it and it's final value (Thought to be $51.) Then they will issue me a gift card. I assume I need this final receipt for the promotion, not the initial one saying the estimated value before I even mailed my phone in. Verizon says it can take another two weeks or more and that may put me over the deadline of 11/30 to submit paperwork. Unless you say you submitted the initial estimate and it worked for you. Thanks for any additional information.
    11-15-2014 02:12 PM
  21. Honey_184's Avatar
    Same here... mailed 10/23 - still says "Not Received" so I used the "Contact Us" page and asked this morning. Got this about 15 minutes later... phew?
    -------------------------------------------------------------------------------------------
    Thank you!
    Your device has been received.
    Submission ID XXXXXXXXX

    Dear Valued Customer

    You recently traded in your device using the Verizon Device Recycling online program. We have received your device and your device submission ID is included above.
    The device will be evaluated by our inspectors and you should expect to receive your credit (depending on device condition) within 4-6 weeks.

    Thank you!

    Verizon Device Recycling Team
    -----------------------------------------------------------------------
    I know it's too late to be of any use to you now, but if in the future you ever want to trade in a phone to VZW, you can do it in store and receive immediate credit for it. My husband and I traded in our phones at a corporate store and received our trade in receipts, with the gift card numbers printed directly on them.
    jimd1050 likes this.
    11-15-2014 02:14 PM
  22. ravenwhale's Avatar
    Thanks, but the problem with that in this case is that I pre-ordered the N4 in the store, and did not receive the phone for about a week via Fed-Ex. I was not ready to hand over my existing phone when I pre-ordered without a backup. So I started the trade in process on-line. Thanks for the information though.
    11-15-2014 02:26 PM
  23. tivoboy's Avatar
    Same here... mailed 10/23 - still says "Not Received" so I used the "Contact Us" page and asked this morning. Got this about 15 minutes later... phew?
    -------------------------------------------------------------------------------------------
    Thank you!
    Your device has been received.
    Submission ID XXXXXXXXX

    Dear Valued Customer

    You recently traded in your device using the Verizon Device Recycling online program. We have received your device and your device submission ID is included above.
    The device will be evaluated by our inspectors and you should expect to receive your credit (depending on device condition) within 4-6 weeks.

    Thank you!

    Verizon Device Recycling Team
    -----------------------------------------------------------------------
    I actually wasn't referring to my carrier trade in, but rather the prizelogic receipt and confirmation of receipt..
    11-15-2014 02:40 PM
  24. dpham00's Avatar
    Thanks, but the problem with that in this case is that I pre-ordered the N4 in the store, and did not receive the phone for about a week via Fed-Ex. I was not ready to hand over my existing phone when I pre-ordered without a backup. So I started the trade in process on-line. Thanks for the information though.
    You can do the trade in after you received the phone. I pre ordered online and brought my trade in to a corporate store a month later when I got the note 4

    Sent from my Verizon Samsung Galaxy Note 4
    jimd1050 likes this.
    11-15-2014 04:23 PM
  25. dustout's Avatar
    I pre-ordered September 19th through att.com. Does the receipt that came with it count as a pre-order receipt? It is dated 10/14/2014. Or do I print out the confirmation email that I got when I pre-ordered? It does not even have a date on it aside from the date the email was received. If I use the receipt shipped with the phone do I put the pre-order date of Sept 19th that is not on the receipt? This is terribly confusing. Has anyone whose receipt was accepted pre-ordered from att.com and thus know which way to do it and get it accepted? Thanks
    11-16-2014 01:45 AM
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