Note 4 - Samsung $200 trade in promotion

Honey_184

Well-known member
Oct 1, 2014
255
0
0
Visit site
Same here... mailed 10/23 - still says "Not Received" so I used the "Contact Us" page and asked this morning. Got this about 15 minutes later... phew?
-------------------------------------------------------------------------------------------
Thank you!
Your device has been received.
Submission ID XXXXXXXXX

Dear Valued Customer

You recently traded in your device using the Verizon Device Recycling online program. We have received your device and your device submission ID is included above.
The device will be evaluated by our inspectors and you should expect to receive your credit (depending on device condition) within 4-6 weeks.

Thank you!

Verizon Device Recycling Team
-----------------------------------------------------------------------

I know it's too late to be of any use to you now, but if in the future you ever want to trade in a phone to VZW, you can do it in store and receive immediate credit for it. My husband and I traded in our phones at a corporate store and received our trade in receipts, with the gift card numbers printed directly on them.
 

ravenwhale

Active member
Jun 6, 2012
35
1
0
Visit site
Thanks, but the problem with that in this case is that I pre-ordered the N4 in the store, and did not receive the phone for about a week via Fed-Ex. I was not ready to hand over my existing phone when I pre-ordered without a backup. So I started the trade in process on-line. Thanks for the information though.
 

tivoboy

Well-known member
Aug 2, 2012
161
10
18
Visit site
Same here... mailed 10/23 - still says "Not Received" so I used the "Contact Us" page and asked this morning. Got this about 15 minutes later... phew?
-------------------------------------------------------------------------------------------
Thank you!
Your device has been received.
Submission ID XXXXXXXXX

Dear Valued Customer

You recently traded in your device using the Verizon Device Recycling online program. We have received your device and your device submission ID is included above.
The device will be evaluated by our inspectors and you should expect to receive your credit (depending on device condition) within 4-6 weeks.

Thank you!

Verizon Device Recycling Team
-----------------------------------------------------------------------

I actually wasn't referring to my carrier trade in, but rather the prizelogic receipt and confirmation of receipt..
 

dpham00

Moderator Team VP
Moderator
Apr 23, 2011
30,108
200
63
Visit site
Thanks, but the problem with that in this case is that I pre-ordered the N4 in the store, and did not receive the phone for about a week via Fed-Ex. I was not ready to hand over my existing phone when I pre-ordered without a backup. So I started the trade in process on-line. Thanks for the information though.
You can do the trade in after you received the phone. I pre ordered online and brought my trade in to a corporate store a month later when I got the note 4

Sent from my Verizon Samsung Galaxy Note 4
 

dustout

Member
Oct 14, 2014
18
0
0
Visit site
I pre-ordered September 19th through att.com. Does the receipt that came with it count as a pre-order receipt? It is dated 10/14/2014. Or do I print out the confirmation email that I got when I pre-ordered? It does not even have a date on it aside from the date the email was received. If I use the receipt shipped with the phone do I put the pre-order date of Sept 19th that is not on the receipt? This is terribly confusing. Has anyone whose receipt was accepted pre-ordered from att.com and thus know which way to do it and get it accepted? Thanks
 

dpham00

Moderator Team VP
Moderator
Apr 23, 2011
30,108
200
63
Visit site
On Verizon I just sent my invoice that came with the phone, since your order shipped 10/14,nothing to worry about

Sent from my Verizon Samsung Galaxy Note 4
 

dustout

Member
Oct 14, 2014
18
0
0
Visit site
On Verizon I just sent my invoice that came with the phone, since your order shipped 10/14,nothing to worry about

Sent from my Verizon Samsung Galaxy Note 4

On the web form where it asked what your pre-order date was did you enter your real pre-order date or the 10/14 on that receipt? I'm just worried that if I'm 'honest' and the date mismatches they will be picky and see that as a red flag. Thanks
 

dpham00

Moderator Team VP
Moderator
Apr 23, 2011
30,108
200
63
Visit site
On the web form where it asked what your pre=order date was did you enter your real pre-order date or the 10/14 on that receipt? I'm just worried that if I'm 'honest' and the date mismatches they will be picky and see that as a red flag. Thanks
When I did mine, 0 just used the date on the invoice which was the fulfillment date, not the preorder date

Sent from my Verizon Samsung Galaxy Note 4
 

xmostwanted559x

Well-known member
Jan 23, 2014
253
0
0
Visit site
I am playing email tag with prizelogic. I explained I got my phone on the 27th from att but my trade in was done on the 30th through att. They stopped replying to me after. Don't know what to do, I wanted to do the after October 17th promotion
 

ctk4949

Well-known member
Nov 16, 2010
981
2
0
Visit site
Just got my email from Samsung denying my rebate. They said i need to mail in my receipt that showed i bought it at Worst Buy!! Grrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrr
 

tivoboy

Well-known member
Aug 2, 2012
161
10
18
Visit site
I'm still waiting, probably sent in registration about 10/17/14.. got email only AFTER I inquired, but haven't received any confirmation NOR rejection at this point.
 

mrgigabyte

Well-known member
Jan 29, 2011
90
17
8
Visit site
I brought my note 4 at a Verizon store, traded a rarz maxx, got instant two hundred off and walk out the store paiding one hundred dollars.
 

dpham00

Moderator Team VP
Moderator
Apr 23, 2011
30,108
200
63
Visit site
I brought my note 4 at a Verizon store, traded a rarz maxx, got instant two hundred off and walk out the store paiding one hundred dollars.
That is a Verizon specific promotion, not the Samsung $200 trade in promotion.

Sent from my Verizon Samsung Galaxy Note 4
 

Trending Posts

Forum statistics

Threads
942,116
Messages
6,912,535
Members
3,158,237
Latest member
Landers2