10-10-2014 11:32 PM
35 12
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  1. Closingracer's Avatar
    Because it takes 24 hours to cancel a pre-order. If I do need to go to the store, I want to go early Friday for color selection. Tmobile uses the next day air-saver shipping, which doesn't include Saturday delivery. If it ships next Friday, we won't start seeing them until Monday.

    Sent from my LG-D851 using Tapatalk
    T-mobile rep says I will be getting it on Friday or Saturday and from. My experience next day air does Saturday delivery from almost anywhere I have bought something and they used it

    Sent from my SM-N900T using Tapatalk
    10-09-2014 10:21 AM
  2. itsnotmeitsyou's Avatar
    T-mobile rep says I will be getting it on Friday or Saturday and from. My experience next day air does Saturday delivery from almost anywhere I have bought something and they used it

    Sent from my SM-N900T using Tapatalk
    Next day air does deliver on Saturday, next day air saver, which Tmobile uses, does not deliver on Saturday. Unless they switched to not using the saver option. But every phone I've received from Tmobile has been next day air saver.

    Sent from my LG-D851 using Tapatalk
    10-09-2014 11:35 AM
  3. Almeuit's Avatar
    Next day air does deliver on Saturday, next day air saver, which Tmobile uses, does not deliver on Saturday. Unless they switched to not using the saver option. But every phone I've received from Tmobile has been next day air saver.

    Sent from my LG-D851 using Tapatalk
    Ah good catch -- Closing ensure to check your order to see what it says.
    10-09-2014 11:44 AM
  4. itsnotmeitsyou's Avatar
    Ah good catch -- Closing ensure to check your order to see what it says.
    On the order status screen it just shows "expedited next day." Which that isn't a delivery choice through UPS. So I don't think we'll know for sure which option they are using until we get our tracking numbers.

    EDIT: From looking at UPS's website, it looks like you can do Saturday store pick-up at UPS with air saver.
    10-09-2014 11:47 AM
  5. TheDonJ77's Avatar
    On the order status screen it just shows "expedited next day." Which that isn't a delivery choice through UPS. So I don't think we'll know for sure which option they are using until we get our tracking numbers.

    EDIT: From looking at UPS's website, it looks like you can do Saturday store pick-up at UPS with air saver.
    I don't know what to believe, lol, when i spoke to a T-mobile rep yesterday I was told the phones ship out on the 17th and if you chose "expedited next day" which I did, the phone would come on Monday the 20th at the earliest. I hope that's not true. Sometimes loving tech and being on forums doesn't help just gets me ancy.....lol
    Katrina White1 likes this.
    10-09-2014 12:26 PM
  6. layout98's Avatar
    I pre-ordered but I am disappointed that you cannot take advantage of the trade in program, and thus the $200 Sammy promo, if you are pre-paid. I had to jump through a whole bunch of hoops just to pre-order and trade in a phone and I am still not sure how much money I will lose because I am a pre-paid T-Mo customer. T-Mo may be the un-carrier in some respects but when it comes to pre-paid it certainly seems like a line of business that they grudgingly support.
    bsulla,

    I'm also a T-Mo prepaid customer interested in pre-ordering a Note 4. Can you tell me how you did it (in-store vs over the phone with T-Mo)? I've read conflicting accounts saying that either 1) it just can't be done OR 2) you have to go into a T-Mo store or call T-Mo because you can't do it through the T-Mo website OR 3) sign up for simple starter plan online and cancel immediately. But when I go to the T-Mo Pre-order site, there is fine print that says you will get charged an EFT is you change your plan. Any insight into how you managed to preorder for pre-paid would be greatly appreciated. Also, I agree, we are treated as 3rd class citizens.

    On a separate note, I read the Terms and Conditions of the $200 Trade-in promo and it does not specify that you must trade-in from the same retailer, so you may consider trading in a smartphone at Amazon, Wal-Mart of Target (all listed as Note 4 retailers in the original press release.) It's worth a shot.
    10-09-2014 06:36 PM
  7. itsnotmeitsyou's Avatar
    It appears everyone is getting upgraded to air shipping--even those who didn't pay for it.. However, it is the air saver without Saturday delivery

    Sent from my LG-D851 using Tapatalk
    10-09-2014 07:48 PM
  8. bsulla's Avatar
    bsulla,

    I'm also a T-Mo prepaid customer interested in pre-ordering a Note 4. Can you tell me how you did it (in-store vs over the phone with T-Mo)? I've read conflicting accounts saying that either 1) it just can't be done OR 2) you have to go into a T-Mo store or call T-Mo because you can't do it through the T-Mo website OR 3) sign up for simple starter plan online and cancel immediately. But when I go to the T-Mo Pre-order site, there is fine print that says you will get charged an EFT is you change your plan. Any insight into how you managed to preorder for pre-paid would be greatly appreciated. Also, I agree, we are treated as 3rd class citizens.

    On a separate note, I read the Terms and Conditions of the $200 Trade-in promo and it does not specify that you must trade-in from the same retailer, so you may consider trading in a smartphone at Amazon, Wal-Mart of Target (all listed as Note 4 retailers in the original press release.) It's worth a shot.
    Layout98,

    I selected the cheapest Simple Choice plan which I have no plans of activating once the phone arrives. I did not, and still do not, see anything about an ETF for changing plans so if you could point that out I would appreciate it. I bought the phone on-line and chose the option to pay for the full price of the phone upfront so I have no obligation as far as that's concerned.

    Do you have a link to the press release that listed the additional trade-in retailers? I haven't been able to find anything about the "participating retailers" anywhere. I finally contacted the folks administering the Samsung trade-in (Prize Logic) and they said a phone could be traded into any retailer that would take it. They were unable/unwilling to provide me with any documented list of trade in retailers.
    10-10-2014 03:55 PM
  9. layout98's Avatar
    Ok, if you go to the T-Mobile pre-order page and click through to the plan selection page, read the terms at the bottom of the page here:

    Configure The Best Unlimited Cell Phone Plan For You | No Contract Plans | T-Mobile

    The fifth line says "If you switch plans you may be bound by existing term (including early termination provisions) and/or charged an up to $200 fee." I think your should be ok if you don't stick in their SIM and activate it.

    As for retailers, there's no place that says where you can trade in the phone on the promotion page. But if you go to the original press release for the Note 4 (announced as official), the official retailers are Best Buy, Costco, Wal-Mart, Sam's Club, Target, Radio Shack, and Amazon. Most of them have trade in programs, so I figured they would work. But I'd stay away from best buy because of all the problems folks have been having with their separate promotion.

    Let me know if you get your phone early and it works, as I may do the same.
    10-10-2014 10:58 PM
  10. Almeuit's Avatar
    Ok, if you go to the T-Mobile pre-order page and click through to the plan selection page, read the terms at the bottom of the page here:

    Configure The Best Unlimited Cell Phone Plan For You | No Contract Plans | T-Mobile

    The fifth line says "If you switch plans you may be bound by existing term (including early termination provisions) and/or charged an up to $200 fee." I think your should be ok if you don't stick in their SIM and activate it.

    As for retailers, there's no place that says where you can trade in the phone on the promotion page. But if you go to the original press release for the Note 4 (announced as official), the official retailers are Best Buy, Costco, Wal-Mart, Sam's Club, Target, Radio Shack, and Amazon. Most of them have trade in programs, so I figured they would work. But I'd stay away from best buy because of all the problems folks have been having with their separate promotion.

    Let me know if you get your phone early and it works, as I may do the same.
    It says "you may be" -- If you were you would know since that is usually associated with a contract. T-Mobile doesn't do ETFs anymore .. they have that in there for the people that may still be on their old plans.
    10-10-2014 11:32 PM
35 12

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