10-17-2014 10:25 PM
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  1. fwinst's Avatar
    With T-Mo customers already seeing shipping and delivery status, I was wondering if any Sprint customers have heard or seen anything. My status is the same as it was when I ordered the Note on 9/26,


    Product ID Description Qty. Order Date Tracking #
    SPHN910BKS SAMSUNG N910 BLACK KIT 1 2014-09-26

    Status: Your order or a portion of your order is in backorder status. If you would like to wait no action is needed. If you would like to select an alternate product or cancel your backordered item, please call 866-789-8292 between 8:00 a.m. EST to 11:00 p.m. EST Monday to Friday or 9:00 a.m. EST to 9:00 p.m. EST on Saturdays and Sundays. Please note that cancellation requests may not always process successfully due to the speed of warehouse processing. If you cancelled your backordered item but still received a shipment, please refuse the shipment or call us to process a return within 14 days of receipt.
    10-11-2014 12:53 PM
  2. m109rider's Avatar
    I also ordered on the 26th and still have the same status as you. I talked to cust service and they said they had them ready to ship but would ship in time for you to receive on the 17th
    fwinst likes this.
    10-11-2014 02:00 PM
  3. Shelacios's Avatar
    I had the same message when I checked last night.
    fwinst likes this.
    10-11-2014 03:29 PM
  4. hopefulfarm's Avatar
    I ordered last we via the phone. I tried so many times online with their website logging me out I called and they did my pre-order over the phone. He told me my expected delivery was the 13th but likely more like 15th.

    Note2
    10-11-2014 08:24 PM
  5. m109rider's Avatar
    Still nothing showing up on My UPS or sprint order status! I hope Sprint doesn't wait to ship out. T Mobile has already shipped. Come on Sprint, ship the phone!!!
    fwinst and CehowardNote7 like this.
    10-12-2014 01:08 PM
  6. mlbyanks11's Avatar
    Sprint sucks lol..

    Posted via the Android Central App
    JimSmith94 likes this.
    10-12-2014 01:29 PM
  7. msndrstood's Avatar
    Same here, still waiting for change of status. Ordered on the 10th. I hope someone sees some movement soon lol

    Sent from my SM-N900P using Tapatalk
    10-13-2014 06:34 AM
  8. Android4life47's Avatar
    Mine is on the ups truck will be here by 3pm.. Oh sorry I'm with t mobile ๐Ÿ˜† sorry I had to rub it in lol
    reesh11 and Star-Lord like this.
    10-13-2014 06:38 AM
  9. jreuschl's Avatar
    Everyone should tweet @SprintSales to bug them about T-Mobile customers getting theirs already. Probably won't make any difference but... Sprint is pretty responsive on social media (even if answers are not what you want lol)
    10-13-2014 09:13 AM
  10. reesh11's Avatar
    Mine is on the ups truck will be here by 3pm.. Oh sorry I'm with t mobile ๐Ÿ˜† sorry I had to rub it in lol
    Now now play nice...you wouldn't be dating that if Sprint was getting theirs early and T-Mobile was not lol

    Posted via Android Central App
    10-13-2014 09:24 AM
  11. fwinst's Avatar
    I posted a question on Sprint's Facebook page. I stated that T-Mob had already started shipping the pre-ordered Note 4's. Here is the responrse I just got,

    "Sorry for the delay. We are working closely with the manufacturer on inventory needs. We will send devices out as quickly as they arrive -- Lavauna"

    Really?? You don't have the devices yet? I find that hard to believe. If they don't have any devices in inventory yet, I don't see how they can hope to launch on Friday.
    10-13-2014 11:19 AM
  12. stackberry369's Avatar
    I posted a question on Sprint's Facebook page. I stated that T-Mob had already started shipping the pre-ordered Note 4's. Here is the responrse I just got,

    "Sorry for the delay. We arer working closely with the manufacturer on inventory needs. We will send devices out as quickly as they arrive -- Lavauna"

    Really?? You don't have the devices yet? I find that hard to believe. If they don't have any devices in inventory yet, I don't see how they can hope to launch on Friday.
    They have them lol... Lying sprint

    Posted via Android Central App
    10-13-2014 11:21 AM
  13. bwright16's Avatar
    Wish they would at the least change the pre orders from the "backordered" status.
    msndrstood likes this.
    10-13-2014 11:27 AM
  14. MHoward29's Avatar
    Wish they would at the least change the pre orders from the "backordered" status.
    This is what I'm saying, it's like they're making sure to cover their own butts. Or even tell us that we might not get them Friday, if that's the case. Things sitting in limbo is kind of annoying. I'm not an "BUT I'M THE CUSTOMER" a-hole, but tell us something.
    bwright16 likes this.
    10-13-2014 11:32 AM
  15. Shelacios's Avatar
    I can't imagine they don't have the devices in stock at the warehouses already. They are just super duper slow. I mean you couldn't even order the device in store (at least not the one I went to). Well I have my cases, and my Bluetooth. Just waiting for the phone.
    10-13-2014 11:39 AM
  16. jreuschl's Avatar
    That's better than the response I received. They just replied with a link to the pre-order page
    10-13-2014 11:54 AM
  17. fwinst's Avatar
    I'm reasonably certain the people answering Facebook questions have ZERO contact with people in the warehouses, or shipping dept. That being said, no shipping status yet.
    10-13-2014 12:08 PM
  18. Star-Lord's Avatar
    Mine is on the ups truck will be here by 3pm.. Oh sorry I'm with t mobile ๐Ÿ˜† sorry I had to rub it in lol
    Lol that was a good one.
    10-13-2014 12:10 PM
  19. Bamm83's Avatar
    Most likely, they are keeping the 17th date as an ETA. Therefore, we wouldn't be getting our confirmation tracking #s until Wednesday or Thursday (depending if it's overnight or not). That's just a couple more days, folks. I know it's hard, but I promise you won't be thinking about the week you didn't have the phone. Instead you'll be thinking about the 1 to 2 years you WILL have the phone. I for one, already made arrangements for the Friday arrival as far as work goes and was a bit nervous about it coming a few days early and not being able to sign for it. Now, I can definitely deal with it coming early (haha), but I guess I like things more black and white and not have to worry about the signature.
    10-13-2014 12:27 PM
  20. MaTtKs1's Avatar
    Hi, my name is Matt, and I'm addicted to checking my order status.

    Still on backorder. :\
    10-13-2014 12:43 PM
  21. Husker82's Avatar
    I'm right there with you! I keep holding onto a thread of hope that it will say something different!
    10-13-2014 03:16 PM
  22. fwinst's Avatar
    I'm right there with you! I keep holding onto a thread of hope that it will say something different!
    I doubt they will. Bamm83 is probably correct. Sprint will likely start shipping Wednesday or Thursday.

    Just saw in another thread that AT&T has announced they will start shipping pre-orders tomorrow.....crap!
    10-13-2014 03:46 PM
  23. MHoward29's Avatar
    Based on my previous experience with Sprint shipping, it seems like they rarely update until things are already out of the building. I remember my S4 order not being updated until the day before it was at my door.
    10-13-2014 04:15 PM
  24. Gator352's Avatar
    Based on my previous experience with Sprint shipping, it seems like they rarely update until things are already out of the building. I remember my S4 order not being updated until the day before it was at my door.
    I remember years ago when I got the Evo 3d and I received it 3 months before it finally said "shipped". Had a tracking # from UPS and still to this day, it still says "waiting for arrival from shipper".
    10-13-2014 04:44 PM
  25. MaTtKs1's Avatar
    I remember years ago when I got the Evo 3d and I received it 3 months before it finally said "shipped". Had a tracking # from UPS and still to this day, it still says "waiting for arrival from shipper".
    I still have my Evo 3D. I though it was so cool, although the 3D was fairly pointless.
    10-13-2014 04:50 PM
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