11-06-2014 05:58 PM
827 ... 1011121314 ...
tools
  1. Its_MacC's Avatar
    What ticks me off is on AT&T's website, and through chat they say it ships in order of when orders are placed. What a bunch of crock this is.
    10-14-2014 09:11 PM
  2. Nicolewelker22's Avatar
    I might be wrong, but I am convinced that the pre orders have shipped, and the website is wrong/out of date.

    Of course, I'm currently on hold with AT&T....
    Have you found anything out?
    mastaofdacat likes this.
    10-14-2014 09:12 PM
  3. boufa's Avatar
    I'm pretty confident everyone should be have them by Thurs latest. Happen to my other previous Note phones I preordered (note 1 and 2 ) Also believe AT&T is not updating the order on site. Mine just showed shipped and its already on a darn plane leaving Fort Worth and headed this way. Again I'm just hoping its tomorrow I get my phone , but worse case scenario is Thursday.

    Sent from my Nexus 10 using Tapatalk
    25 minutes and 4 transfers, still no info. The first guy said "it's not available until Friday"

    I'm still on hold... Likely everyone is simply staring at the same computer screen I am.
    10-14-2014 09:13 PM
  4. Nicolewelker22's Avatar
    What ticks me off is on AT&T's website, and through chat they say it ships in order of when orders are placed. What a bunch of crock this is.
    I ordered on the 24th and people that ordered in October are getting theirs shipped before me.... :/
    Its_MacC likes this.
    10-14-2014 09:13 PM
  5. Kurt85's Avatar
    Another opening weekend in-store pre-order here, and still stuck in preparing to ship. Whats worse is that I'm coming from Sprint so I need a SIM, and the status of that just switched to Back-Ordered this evening. Not thrilled that I could have just waited until today to order and gotten it quicker.
    10-14-2014 09:13 PM
  6. gahinton's Avatar
    I'm mad because I was lied to by AT&T, and their customer service is apparently staffed by a bunch of monkeys. In online chat they asked me how I was doing, and I said "I've have been better" and they replied "Glad to hear it from you" Seriously?!?! And they they never answered the question I asked them.
    caseyf, Its_MacC and Matthew Reed like this.
    10-14-2014 09:15 PM
  7. caseyf's Avatar
    Athina : Your order is estimating to ship between the dates of 10/14/2014 To 10/16/2014. I don't know what happen with other peoples orders. Generally, the shipping time frames are just an estimated shipping date. Until the orders have shipped we are unable to guarantee the delivery date of the order. When your order ships, you will receive a confirmation e-mail with the order tracking information.

    caseyf: I see. I understand that and that's fine, but the question is, why are people able to place an order right now and get it shipped out in the same day, when I placed an order almost a month ago and mine didn't ship first? Just doesn't make sense. People just placed an order online just earlier today and theirs already shipped out, and mine which was ordered almost a month ago hasn't. Seems very strange, and not first come first serve like the website says.

    Athina : Like I said already, I do not know what happen with your friends order and why it shipped before yours. I only have access to the information I provided and that is all that is available.
    10-14-2014 09:15 PM
  8. gahinton's Avatar
    Some stores have them in stock now and are selling. Cancelled my preorder and purchased this afternoon.
    How did you cancel? I tried calling and two reps and a supervisor all tried to cancel it and the system wouldn't allow them to
    10-14-2014 09:17 PM
  9. Brian Belliveau's Avatar
    Two Black Note 4's shipped by ATT.. ETA is Thursday. Pre Ordered 9/21.
    10-14-2014 09:19 PM
  10. Raymond Fischer's Avatar
    Mine is saying the same stuff. Ordered mine on the 29th of Sept. Att pretty much just told me what i already knew from going to the website. It wouldnt bother me so much if it wasnt for the fact that others are getting their shipped now and ordered today.
    caseyf and denarella89 like this.
    10-14-2014 09:19 PM
  11. caseyf's Avatar
    How did you cancel? I tried calling and two reps and a supervisor all tried to cancel it and the system wouldn't allow them to
    I've got a "cancel preorder" option under my Premier status check. I'm very tempted to call my local places tomorrow to see what they have. From what I've read it's the "authorized resellers" that have it in stock, and luckily I have one of those in my town. Might hover my mouse over the cancel preorder button and call them and see what they have to offer me.
    10-14-2014 09:19 PM
  12. lsmachado's Avatar

    Athina : Like I said already, I do not know what happen with your friends order and why it shipped before yours. I only have access to the information I provided and that is all that is available.
    Basically, the same bs i was told during my chat, except "Athina" was even more rude with her patronizing attitude. As though she were speaking to a little kid or something.

    Posted via the Android Central App
    10-14-2014 09:20 PM
  13. darkaurori's Avatar
    Just like so many others:
    DATE ORDERED: 09/19/2014 SHIPMENT STATUS: We're preparing your order now, and it will be shipping on or between the shipping date(s) we've provided. Preparing to Ship

    I've been patient and giving benefit of the doubt. I'm still assuming it's a tracking delay on the website and that my order shipped some hours ago. If that's not the case then I'm going to be livid shorty.
    10-14-2014 09:20 PM
  14. americasteam's Avatar
    How did you cancel? I tried calling and two reps and a supervisor all tried to cancel it and the system wouldn't allow them to
    Cancelled through the Premiere website.
    10-14-2014 09:20 PM
  15. Nicolewelker22's Avatar
    Uggghhhh!
    10-14-2014 09:22 PM
  16. 8oh8android's Avatar
    Ordered in store on 10/6...status updated to shipped...for delivery Thursday...in Hawaii...woohoo!
    10-14-2014 09:22 PM
  17. Raymond Fischer's Avatar
    That's how i feel. I am hoping it is an error on the site, if not I am going to be pretty upset.

    Just like so many others:
    DATE ORDERED: 09/19/2014 SHIPMENT STATUS: We're preparing your order now, and it will be shipping on or between the shipping date(s) we've provided. Preparing to Ship

    I've been patient and giving benefit of the doubt. I'm still assuming it's a tracking delay on the website and that my order shipped some hours ago. If that's not the case then I'm going to be livid shorty.
    Nicolewelker22 likes this.
    10-14-2014 09:22 PM
  18. caseyf's Avatar
    I wonder if it's mostly us Premier members who are getting the push back? How many people still waiting on an update are Premier and how many aren't? Roll call!
    10-14-2014 09:24 PM
  19. boufa's Avatar
    25 minutes and 4 transfers, still no info. The first guy said "it's not available until Friday"

    I'm still on hold... Likely everyone is simply staring at the same computer screen I am.
    After 35 minutes on the phone.. I gave up. They transfered me to online ordering. They said that they couldn't even see the order because it was a premier order and that department was closed for the night. I'm ticked off. I better have a tracking number by morning or there will be a lot of yelling going on. The website said "orders ship October 14th" that's the page I used to decide on how to spend my money. Nothing else other than their advertised promised ship date is acceptable.
    asth4 likes this.
    10-14-2014 09:24 PM
  20. SjRothe92's Avatar
    I wonder if it's mostly us Premier members who are getting the push back? How many people still waiting on an update are Premier and how many aren't? Roll call!
    i am not a premier and mine still has not shipped. effing ridiculous.
    10-14-2014 09:27 PM
  21. reesh11's Avatar
    Do you all have both UPS My Choice and FedEx accounts? Because I can almost guarantee they will update you faster than AT&T.

    Posted via Android Central App
    10-14-2014 09:28 PM
  22. gahinton's Avatar
    I'm Premiere and don't have it. Totally not worth the $10 a month I save. Things like they close at 5pm
    10-14-2014 09:29 PM
  23. caseyf's Avatar
    Do you all have both UPS My Choice and FedEx accounts? Because I can almost guarantee they will update you faster than AT&T.

    Posted via Android Central App
    How are we supposed to get updates from FedEx/UPS when we don't even have tracking numbers...? Or was this not directed at us waiting for a shipped status?
    10-14-2014 09:29 PM
  24. Chris McPherson1's Avatar
    I am a Premier customer, I ordered a Black n4 on 9/19 and still have yet to see anything other than "Preparing to Ship".
    10-14-2014 09:29 PM
  25. asth4's Avatar
    Not Premier, pre ordered on 9/19. Still have the "preparing to ship" status
    10-14-2014 09:30 PM
827 ... 1011121314 ...

Similar Threads

  1. Replies: 2
    Last Post: 06-16-2015, 01:34 PM
  2. Replies: 3
    Last Post: 10-14-2014, 11:38 AM
  3. Galaxy Note 4: Unboxing & Review"
    By thegame161 in forum Samsung Galaxy Note 4
    Replies: 5
    Last Post: 10-13-2014, 03:02 PM
  4. Replies: 0
    Last Post: 10-13-2014, 06:39 AM
  5. Replies: 1
    Last Post: 10-13-2014, 02:31 AM
LINK TO POST COPIED TO CLIPBOARD