11-06-2014 04:58 PM
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  1. Kurt85's Avatar
    So the chat rep just told me that my phone is backordered, and that a 9/21 in-store pre-order doesnt mean anything. So on the phone now. Anyone else show a back-ordered SIM???
    10-14-2014 09:09 PM
  2. reesh11's Avatar
    You just go to both websites and sign up. FedEx one kinda sucks cuz it doesn't email you or anything but if you check it, it's there. In fact the cheapy phone I ordered will be here tomorrow. It was sent FedEx and I didn't even know until I looked at the app. Bought on eBay and the seller didn't upload tracking so it's definitely a great tool to have! On the other hand UPS will constantly notify you. So brace yourself. Lol.
    10-14-2014 09:10 PM
  3. brynnadise's Avatar
    You just go to both websites and sign up. FedEx one kinda sucks cuz it doesn't email you or anything but if you check it, it's there. In fact the cheapy phone I ordered will be here tomorrow. It was sent FedEx and I didn't even know until I looked at the app. Bought on eBay and the seller didn't upload tracking so it's definitely a great tool to have! On the other hand UPS will constantly notify you. So brace yourself. Lol.
    This woman does not lie. UPS *constantly* updates. It's borderline manic.
    reesh11 and Matthew Reed like this.
    10-14-2014 09:11 PM
  4. Nicolewelker22's Avatar
    So the chat rep just told me that my phone is backordered, and that a 9/21 in-store pre-order doesnt mean anything. So on the phone now. Anyone else show a back-ordered SIM???
    How do you know if it's on back order?
    10-14-2014 09:11 PM
  5. boufa's Avatar
    Tried FedEx... Had no luck on line, but called them. They said no packages are in their system for me. They gave me he last package I received, so I am certain that they had the right information . Premier is supposed to be free FedEx 2nd day shipping. at&t complete fail. Now on the site they have order today ships October 15th.... Gonna rip someone's head off in the morning.
    caseyf likes this.
    10-14-2014 09:12 PM
  6. reesh11's Avatar
    This woman does not lie. UPS *constantly* updates. It's borderline manic.
    Don't they though?? Like every 5 seconds I get an email from UPS ..."your package is still with us...". Fantastic o_O

    Posted via Android Central App
    10-14-2014 09:14 PM
  7. lsmachado's Avatar
    You just go to both websites and sign up. FedEx one kinda sucks cuz it doesn't email you or anything but if you check it, it's there. In fact the cheapy phone I ordered will be here tomorrow. It was sent FedEx and I didn't even know until I looked at the app. Bought on eBay and the seller didn't upload tracking so it's definitely a great tool to have! On the other hand UPS will constantly notify you. So brace yourself. Lol.
    Hmm... I went to fedex.com and signed up. I chose my options, I chose sms. The only thing is that I don't think they notify you when a label is created like ups does, I did not use the fedex app.

    Posted via the Android Central App
    10-14-2014 09:14 PM
  8. gahinton's Avatar
    For those of you who are Premiere and cancelled through the website, how did you do it? It tells me that since they begin processing the order as soon as I place it (B.S!), that I can't cancel an order place through the Premiere Website. All I can do is refuse shipment
    10-14-2014 09:15 PM
  9. reesh11's Avatar
    Tried FedEx... Had no luck on line, but called them. They said no packages are in their system for me. They gave me he last package I received, so I am certain that they had the right information . Premier is supposed to be free FedEx 2nd day shipping. at&t complete fail. Now on the site they have order today ships October 15th.... Gonna rip someone's head off in the morning.
    Don't rip mine. I ordered late this evening at first it said ships October 15 then it said 17-21st when I signed into Premier. I wouldn't be surprised if it ships tomorrow though. This is just a back up order for me in case the BB thing doesn't work out.

    Posted via Android Central App
    10-14-2014 09:16 PM
  10. darkaurori's Avatar
    Updated 2 minutes ago (10:14pm EST): It finally shipped! ordered 9/19 black. West michigan area. Shipped via USPS.
    10-14-2014 09:16 PM
  11. Kurt85's Avatar
    My phone says preparing for shipment, but my "Various Sim" says back-ordered. Going to be really pissed if my pre-order meant nothing. And due to the samsung trade-in promo, I'm not going to risk cancelling my pre-order and losing that $200.
    10-14-2014 09:17 PM
  12. denarella89's Avatar
    jersey here. Ordered on 9/29. Still pending 10/14-10/16. I've been online every day watching YouTube vidoes and reading articles. I've been checking the status every two minutes all day. I can't take this!!!
    10-14-2014 09:18 PM
  13. criscee's Avatar
    I finally received "SHIPPED" status.
    OKC
    ordered Black on 9/20
    Nicolewelker22 likes this.
    10-14-2014 09:20 PM
  14. Beltelmel's Avatar
    For those of you who are Premiere and cancelled through the website, how did you do it? It tells me that since they begin processing the order as soon as I place it (B.S!), that I can't cancel an order place through the Premiere Website. All I can do is refuse shipment
    When you placed the Premier order you should have received a confirmation email. In that email there is an order status link.
    Click on it and it will take you to your order page. There you should see a blue "Cancel Pre Order" button. Just an fyi. My premier N4 has already shipped yet I still have the "cancel pre order" button enabled on my page.
    10-14-2014 09:21 PM
  15. Boscoo's Avatar
    ordered N4 black on 10/12. Shipping to CA. Just got my confirmation via fedex.
    10-14-2014 09:25 PM
  16. Dustin Mitzel's Avatar
    I get a 25% discount through my employer, ordered today at 3pm est and phone will be here tmw via fedex. I selected overnight shipping though. My order went through premier.
    10-14-2014 09:25 PM
  17. aitt's Avatar
    I learned a long time ago to avoid Premier website as much as possible. When ordering through your phone app you never touch the premier site. I had to use the app just to do a upgrade transfer because stupid Premier wouldn't do it. So I never ordered through premier plus premier site don't always show the same offers that the regular site shows. Its the dumbest side of AT&T.
    Matthew Reed likes this.
    10-14-2014 09:28 PM
  18. DHowell4's Avatar
    In Georgia Ordered black N4 on 10/4 in store. Just got shipped confirmation along with email and tracking number although account has not been charged yet and track status with ups does not show anything yet.
    10-14-2014 09:38 PM
  19. caseyf's Avatar
    Alright folks well I'm going to sleep to hopefully awake to a shipment notice. Or I'll probably go insane. Either way.
    10-14-2014 09:38 PM
  20. criscee's Avatar
    Ordered 9/20. Just got my confirmation email shipped. UPS
    No update on UPS yet
    10-14-2014 09:41 PM
  21. Kurt85's Avatar
    Stupid AT&T....should I be ashamed to admit I probably won't sleep well because I'll be wanting to refresh my order page??

    Doesn't help that my current phone is nearly unusable due to a malfunctioning screen.
    10-14-2014 09:55 PM
  22. aspj111's Avatar
    LOL order status now shows sim card as backordered and I preordered on 9/19. Thats fine if they jerk me around I'll etf my
    contract and jump over to T-mobile no biggie!!
    10-14-2014 09:55 PM
  23. Mikey Morfin's Avatar
    I wonder if it's mostly us Premier members who are getting the push back? How many people still waiting on an update are Premier and how many aren't? Roll call!
    I'm premier and my phone is shipped.
    10-14-2014 09:58 PM
  24. Kurt85's Avatar
    LOL order status now shows sim card as backordered and I preordered on 9/19. Thats fine if they jerk me around I'll etf my
    contract and jump over to T-mobile no biggie!!
    Such bull if thats actually true and causes problems. A few phone calls didn't really get me any definitive answer on if the backorder is true or not, but the last guy made it sound like the phone should still ship between 14th and 16th. Fingers crossed.
    10-14-2014 10:01 PM
  25. aspj111's Avatar
    Such bull if thats actually true and causes problems. A few phone calls didn't really get me any definitive answer on if the backorder is true or not, but the last guy made it sound like the phone should still ship between 14th and 16th. Fingers crossed.
    At this point I'm beyond furious and I cant even call these clowns until tomorrow morning. Call center is closed.
    boufa likes this.
    10-14-2014 10:07 PM
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