11-06-2014 04:58 PM
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  1. Kurt85's Avatar
    Certainly seems like they majorly screwed up some early pre-orders.
    10-16-2014 01:45 PM
  2. Patrik19's Avatar
    I'm stuck at work till 4 and my phone is on route to my house with an estimated delivery time of 8:00... I'm very anxious to get home!
    10-16-2014 01:47 PM
  3. kmasc's Avatar
    1. In Corporate Store, Baltimore Maryland
    2. 09/25
    3. M
    4. Black
    5. Visa
    6. Home
    10-16-2014 01:49 PM
  4. TaterMay's Avatar
    1. Store, Hoover, AL
    2. 9/24/14
    3. M
    4. White
    5. Visa
    6. Home
    10-16-2014 01:49 PM
  5. hacker79's Avatar
    Well, the only thing I really see in common with us that haven't had our phones shipped yet is we went in person to order, and we placed our preorders early on. So I have no idea what that means....lol
    10-16-2014 01:56 PM
  6. davidank's Avatar
    Sweet....just got mine. Love it. Frost white.

    Posted via the Android Central App
    10-16-2014 02:07 PM
  7. katmondu's Avatar
    My order shows "preparing for shipment" with ship dates between 10/14 and 10/16 but a backordered sim. I have no shipping notification yet.

    1. Fort lauderdale, FL
    2. 9/22
    3. A
    4. Black
    5. Visa
    6. Home

    Only thing I can think of aside from a non-FIFO (first in first out) process they are using is that I am a grandfathered user with a discount and I use more than my fair share of data on a monthly basis... lol
    10-16-2014 02:16 PM
  8. beavo451's Avatar
    Mine is here!
    Thunder God likes this.
    10-16-2014 03:04 PM
  9. gahinton's Avatar
    Should I be concerned? I placed my pre-order for a Black Note 4 thru Premier on 9/22. New to AT&T and porting a number from another carrier. My order status still shows "Preorder Processing" -- same status it's been in since the day I ordered. I contacted AT&T a couple of weeks ago and again yesterday and the CSRs I spoke with both assured me that the phone would ship between the 14th & 16th and that I should have it by no later than the 17th. That's not looking too likely at the moment.

    To make matters worse...two weeks ago I spent over an hour on the phone with AT&T Premier service attempting to activate an iPhone that shipped early as part of our new "family plan". The CSR said it would be no problem to activate the other phones we already received. She got to the last step in activation after porting the number and disconnecting the old service and then said, "oh...wait...we can't complete the activation until the primary number has been activated." I replied, "well that's going to be a problem since the primary line is a pre-order and won't be here for a couple of weeks." She apologized, but said the remaining activation should go smoothly once the other phone was received. My daughter has been less than thrilled being without a phone the past two weeks, and now looking like going into next week. First impressions with AT&T service so far....not so good.
    Get used to it because that is how at&t rolls. Nothing will go smoothly with them if you have to call
    10-16-2014 03:13 PM
  10. iSpark's Avatar
    Nothing will go smoothly with them if you have to call
    Actually, if you do call, it will eff'up things even more. I'm still trying to get things sorted about the phones and service.
    10-16-2014 03:15 PM
  11. hacker79's Avatar
    My order shows "preparing for shipment" with ship dates between 10/14 and 10/16 but a backordered sim. I have no shipping notification yet.

    1. Fort lauderdale, FL
    2. 9/22
    3. A
    4. Black
    5. Visa
    6. Home

    Only thing I can think of aside from a non-FIFO (first in first out) process they are using is that I am a grandfathered user with a discount and I use more than my fair share of data on a monthly basis... lol
    I hardly use any date as I'm usually connected to wi-fi, but we do have a phone with unlimited date on our family plan. We will be losing though here after I get signed up for a new plan. If my note 4 arrives anyway.
    10-16-2014 03:16 PM
  12. gahinton's Avatar
    Actually, if you do call, it will eff'up things even more. I'm still trying to get things sorted about the phones and service.
    Call customer care. They are different than the standard call center and they seem to help, or at least make you feel that way. Most of the other CSRs seem like a bunch of idiots. I believe Premiers call center is outsourced to another country. I told one CSR that I would just cancel all my accounts if my phone didn't ship by yesterday and they told me "glad to hear it" and kept talking as it nothing was wrong, even though I had expressed my issues to them.
    Mikey Morfin likes this.
    10-16-2014 03:22 PM
  13. denarella89's Avatar
    Delivered! Can't wait to go home!!!
    Mikey Morfin and Thunder God like this.
    10-16-2014 03:24 PM
  14. Mikey Morfin's Avatar
    T-Mobile had them. I really think it depends on the phone. My AT&T M8 came with headphones.

    Posted via Android Central App
    Yeah it depends. My HTC M7 on at&t came with original box and headphones. But my Active S4 did not. My S5 came in the original box with headphones and then my S5 active came with the generic box with headphones as well.
    10-16-2014 03:24 PM
  15. Mikey Morfin's Avatar
    Mine is supposed to be delivered today at 430pm. It arrived in Ontario, CA this morning and it's on route. So yeah just a few more hours! Although I gladly would have picked it up at the 6 this morning. It was only 25 minutes away from me haha
    10-16-2014 03:25 PM
  16. muadib279's Avatar
    Everyone should call and complain. This is bs pure & simple. Not only are they price gouging, but they keep the headphones too? WTF!
    Mprego likes this.
    10-16-2014 03:27 PM
  17. Almeuit's Avatar
    Everyone should call and complain. This is bs pure & simple.
    What is?
    10-16-2014 03:27 PM
  18. muadib279's Avatar
    Posted b4 i was done. Read it now.
    10-16-2014 03:29 PM
  19. hacker79's Avatar
    Everyone should call and complain. This is bs pure & simple. Not only are they price gouging, but they keep the headphones too? WTF!
    I have. No one seems to know anything, and it doesn't seem like they can do anything to help.
    10-16-2014 03:31 PM
  20. emarins's Avatar
    I already received my note 4, Come in a not the original box, is an at&t box, but comes without earphones, that is normal?
    10-16-2014 03:35 PM
  21. Brown Eyed Georgia Girl's Avatar
    In case anyone else is/was in the same boat... I kept checking my order status using the link provided in the original order confirmation email. That link showed my status as still "Preorder Processing". That is also what the AT&T rep told me she saw for a status yesterday. I just went to AT&T's website and clicked on the "check order status" there and it shows my phone shipped from Memphis yesterday with a FedEx tracking number. Not sure why the two order status pages are not in sync, or why I never received any email notification, but just happy to know it's enroute. Blood pressure is returning to normal.


    My status has not changed at all....... Tired of checking- ugh

    I am happy for those with good news!
    So for anyone else relying on the status link in their original order confirmation email...don't.
    10-16-2014 03:43 PM
  22. TaterMay's Avatar
    One factor we left out that may affect it: Upgrade, Next plan, or non-contract purchase. I used the Next plan to purchase mine.
    10-16-2014 03:44 PM
  23. JasW's Avatar
    So much for AT&T's use of USPS for so-called "Priority Mail 2 Day" and USPS's "expected" delivery day of today. Nothing came with the mail delivery today and the tracking info still shows the last update being when it was sent out Tuesday. So tomorrow, I suppose. Unless it's lost. Or unless the independent contractor USPS hired to haul this particular trailer load is holed up in a motel with drugs and hookers.
    10-16-2014 03:44 PM
  24. Mikey Morfin's Avatar
    Mine just came in! 3 hours earlier than expected ;-)
    10-16-2014 03:47 PM
  25. hacker79's Avatar
    One factor we left out that may affect it: Upgrade, Next plan, or non-contract purchase. I used the Next plan to purchase mine.
    I'm renewing my two year contract, unless this really goes to hell in a hand basket, and I move to a new carrier. I've had the same iphone 4 for the last 3.5 years. I'm really ready for the note 4!
    10-16-2014 03:48 PM
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