11-06-2014 05:58 PM
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  1. jummybui's Avatar
    i pre-ordered mine on Oct 3rd and it got delivered today by fedex.
    10-17-2014 01:21 AM
  2. davidank's Avatar
    I think it's quite unfair to be given a preorder and ones that ordered it are now not getting a phone. They should have stopped preorders if no more were available to ship when they were promised. Are any other carriers experiencing this kind of stuff?

    Posted via the Android Central App
    10-17-2014 03:41 AM
  3. JasW's Avatar
    This is totally ridiculous. What joke. I've preordered with att a bunch of time and I've never seen this much of a disaster.
    I've never preordered with AT&T before -- I've always just gone to an AT&T store when it opens on drop day and bought my device there without problem. Suffice it to say I'm never preordering again. Screw both AT&T and USPS.
    10-17-2014 06:36 AM
  4. Kurt85's Avatar
    Well AT&T, nice work here. If the wife's new iPhone was still within her 14 day window, you would have lost 2 brand new customers. As it is, since you screwed up, its up to me to hopefully find a phone on my own now. Thanks a bunch.
    10-17-2014 07:04 AM
  5. Kurt85's Avatar
    Nothing like living in a Seinfeld episode...

    10-17-2014 07:09 AM
  6. iSpark's Avatar
    Nothing like living in a Seinfeld episode...
    That must be the AT&T CSR training video.
    Mprego likes this.
    10-17-2014 07:51 AM
  7. aitt's Avatar
    Got mins yesterday. No issues. However not to side track but AT&T will be carrying the Edge also

    Posted via the Android Central App
    10-17-2014 08:46 AM
  8. TaterMay's Avatar
    Was the one you cancelled ordered with the Next plan? I'm going up to the store when they open to attempt this.
    10-17-2014 08:54 AM
  9. irishc6's Avatar
    So I just got off the phone with AT&T and since its on back order and no longer pending I can cancel my order with no problem. I just need to find a store that has them in stock first. I purchased on the next plan.
    10-17-2014 08:58 AM
  10. bassplayrguy's Avatar
    Got mins yesterday. No issues. However not to side track but AT&T will be carrying the Edge also

    Posted via the Android Central App
    The Samsung guy told me that ATT will carry these first part of next year but very limited. Most will not be able to get one so I went with the Note 4. Great device so far.
    10-17-2014 09:00 AM
  11. Kurt85's Avatar
    I'll be trying to hit up a store today. No more of this pre-order stuff.
    10-17-2014 09:42 AM
  12. mrsmoore78's Avatar
    I LOL'd hard at that Seinfeld video. SO TRUE.

    You know how to TAKE.... the reservation.
    You just don't know how to HOLD.... the reservation.

    Trying to remain in good spirits, I'm Verizon so I have at least another week.
    10-17-2014 09:54 AM
  13. katmondu's Avatar
    I got the backorder notification this morning as well, glad my preorder on 9/22 worked so well! /sarcasm

    I called the store to see if they have any they could hold for me, he's going to call back once he opens the box from a shipment they just got in. So we'll see. If I go to the store and cancel my pre-order & get the phone in-store, does that mean I can't take advantage of the pre-order trade-in rebate?
    10-17-2014 10:04 AM
  14. reesh11's Avatar
    I got the backorder notification this morning as well, glad my preorder on 9/22 worked so well! /sarcasm

    I called the store to see if they have any they could hold for me, he's going to call back once he opens the box from a shipment they just got in. So we'll see. If I go to the store and cancel my pre-order & get the phone in-store, does that mean I can't take advantage of the pre-order trade-in rebate?
    I believe it was extended. I'm not sure how long though check on BB website.
    10-17-2014 10:08 AM
  15. dhunter756's Avatar
    My phone was back-ordered, too! Is this a problem with preorders at AT&T and AT&T affiliated stores? Complain on Twitter!
    10-17-2014 10:28 AM
  16. mrsmoore78's Avatar
    My phone was back-ordered, too! Is this a problem with preorders at AT&T and AT&T affiliated stores? Complain on Twitter!
    Did they give you a new ship date?
    10-17-2014 10:29 AM
  17. iamdld's Avatar
    Ship estimate of 10/22 - 10/24 here. Ordered through retentions this morning. Couldn't preorder, had to wait until release day.
    10-17-2014 10:37 AM
  18. dhunter756's Avatar
    No. No one seems to know anything, either at AT&T or the store.
    10-17-2014 10:50 AM
  19. Michael Opheim's Avatar
    No. No one seems to know anything, either at AT&T or the store.
    10-17-2014 10:55 AM
  20. hacker79's Avatar
    I'll be trying to hit up a store today. No more of this pre-order stuff.
    The funny thing is if we waited until October to pre order we probably would have gotten our phones already...lol

    Has anyone with a backordered phone try going in person to see if they can pick one up yet? I'm on the west coast and I will be trying that in a little over an hour when my at&t store opens. If I can't get one I might just head over to t-mobile. All my families phones are due for upgrades. I've been with at&t for 10 years too.
    10-17-2014 10:55 AM
  21. Michael Opheim's Avatar
    Rethink possible.
    Mprego and bassplayrguy like this.
    10-17-2014 10:55 AM
  22. TaterMay's Avatar
    I am at the store waiting to try now.
    10-17-2014 11:10 AM
  23. GS4Bob's Avatar
    Pre - 9/20
    Black
    Shipped 10/14
    USPS Priority Mail

    Out for delivery!!!
    10-17-2014 11:11 AM
  24. hacker79's Avatar
    I am at the store waiting to try now.
    Please let me know how it goes, and if they have phones in stock.
    10-17-2014 11:16 AM
  25. OceanView's Avatar
    Looks like I'll be getting mine on Monday
    10-17-2014 11:17 AM
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