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10-16-2014 10:09 AM
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  1. noteiii007's Avatar
    noteiii007
    As expected, i'm getting call disconnects with my note 4 (tmobile) in areas where this did not happen with my note 3. Anyone have this issue yet?
    10-15-2014 02:59 PM
  2. Gator352's Avatar
    Gator352
    Originally Posted by noteiii007
    As expected, i'm getting call disconnects with my note 4 (tmobile) in areas where this did not happen with my note 3. Anyone have this issue yet?
    Go into your settings and dig around for where you can change your roaming crap. Change them to use roaming and reboot. I'm not sure about Tmo but on Sprint I had the same problem. I changed the settings to be able to roam on GSM (cell and data) and problem disappeared!
    10-15-2014 03:42 PM
  3. Almeuit's Avatar
    Almeuit
    Moderator Team Leader
    As expected? Why did you expect that? Just curious.

    It could be due to some VoLTE issues. Try turning that off and see if it helps.

    My phone calls have all been working just fine.
    10-15-2014 03:44 PM
  4. noteiii007's Avatar
    noteiii007
    Originally Posted by Almeuit
    As expected? Why did you expect that? Just curious.

    It could be due to some VoLTE issues. Try turning that off and see if it helps.

    My phone calls have all been working just fine.
    I say expected because it is the nature of the beast when one likes to have the latest and best right away. Since this is brand new bugs have to exist and it takes months for someone to finally understand these are real issues that need to be fixed. This is why I am not complaining and have full expectations of the note 4 having issues. It is the name of the game. We are all beta testers and until lots of people report the same issue nothing happens.

    I'll try roaming but my tmobile signal has strong...

    How does one know if volte is sending in my area?

    Posted via Note 4!
    10-15-2014 03:49 PM
  5. Almeuit's Avatar
    Almeuit
    Moderator Team Leader
    Originally Posted by noteiii007
    I say expected because it is the nature of the beast when one likes to have the latest and best right away. Since this is brand new bugs have to exist and it takes months for someone to finally understand these are real issues that need to be fixed. This is why I am not complaining and have full expectations of the note 4 having issues. It is the name of the game. We are all beta testers and until lots of people report the same issue nothing happens.

    I'll try roaming but my tmobile signal has strong...

    How does one know if volte is sending in my area?

    Posted via Note 4!
    I think T-Mobile shows it on their site.. I'd have to check to be sure. Try turning VoLTE off for awhile and see if it helps. It's under settings (see below).
    Attached Thumbnails Call Disconnects-1413407047087.jpg   Call Disconnects-1413407055525.jpg  
    10-15-2014 04:04 PM
  7. noteiii007's Avatar
    noteiii007
    Ok just shut off my volte thanks for the screenshot.

    Posted via Note 4!
    10-15-2014 05:45 PM
  8. fwinst's Avatar
    fwinst
    Interesting though. Didn't T-Mob say that transferring calls between cells, LTE, and Wifi would be seamless?
    10-15-2014 09:54 PM
  9. Almeuit's Avatar
    Almeuit
    Moderator Team Leader
    Originally Posted by fwinst
    Interesting though. Didn't T-Mob say that transferring calls between cells, LTE, and Wifi would be seamless?
    No they said from LTE to wifi. It won't work from wifi to LTE.

    Also his issue may be with VoLTE messing up.. Even in implemented areas it has issues sometimes since they may be working on the towers or a number of factors. At the moment VoLTE works fine for me.
    10-15-2014 11:03 PM
  10. fwinst's Avatar
    fwinst
    Originally Posted by Almeuit
    No they said from LTE to wifi. It won't work from wifi to LTE.

    Also his issue may be with VoLTE messing up.. Even in implemented areas it has issues sometimes since they may be working on the towers or a number of factors. At the moment VoLTE works fine for me.
    Gotcha'. Thanks
    10-15-2014 11:11 PM
  11. jag624's Avatar
    jag624
    Are you in the South Florida area? I'm seeing reports of voice/data issues on another community and it seems isolated to Florida. Kinda concerning.
    10-15-2014 11:16 PM
  12. Almeuit's Avatar
    Almeuit
    Moderator Team Leader
    Originally Posted by jag624
    Are you in the South Florida area? I'm seeing reports of voice/data issues on another community and it seems isolated to Florida. Kinda concerning.
    I'm in Jacksonville.. VoLTE is fine here. I haven't been down south yet with my Note 4.
    10-15-2014 11:22 PM
  13. jag624's Avatar
    jag624
    Originally Posted by Almeuit
    I'm in Jacksonville.. VoLTE is fine here. I haven't been down south yet with my Note 4 yet.
    Good news. I'm in Tampa but the rest of my family is down south. I'll follow up here once we have a chance to test.
    10-15-2014 11:24 PM
  14. noteiii007's Avatar
    noteiii007
    Originally Posted by jag624
    Are you in the South Florida area? I'm seeing reports of voice/data issues on another community and it seems isolated to Florida. Kinda concerning.
    Yes I am.

    Posted via Note 4!
    10-16-2014 05:49 AM
  15. jag624's Avatar
    jag624
    Originally Posted by noteiii007
    Yes I am.

    Posted via Note 4!
    Yeah... that's not good.

    Edit: I strongly recommend every SF user who is having issues not only call T-Mobile but send TMobileHelp a PUBLIC Tweet requesting help.
    10-16-2014 10:09 AM
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