11-10-2014 11:21 PM
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  1. robstunner's Avatar
    Didn't feel like arguing about the return period for Elite Plus. I have that as well and verified on Friday that the return period is 14 days.
    I was told that my off contract purchase held a 45 day return window by two reps. They said if it was on contract, it'd be 14 days.
    10-19-2014 03:22 PM
  2. canonBoy's Avatar
    Pre-ordered and got my email to some in Friday or Saturday. I expected a crowd but I was at the store by 4:30 pm CST. Walked right up and the AT&T rep recognized me from the pre-order a week before. She said that BBY had some issues on their end with the upgrade so she stood by while the salesperson processed my order. There was a glitch caused by the pre-order so it was removed and processed as a same day sale. Everything worked out. Traded my two Notes (original Note phone) for two new Note 4s. I got $400 in gift cards plus the two $50 cards when I pre-ordered. Not bad for just walking up to the counter with no line.
    Disregard my original post (if you read it), I'm didn't read that you bought 2 note 4s... got my hopes up though...
    10-19-2014 03:37 PM
  3. canonBoy's Avatar
    I was told that my off contract purchase held a 45 day return window by two reps. They said if it was on contract, it'd be 14 days.
    Interesting! I'll have to ask about that again then... when I preordered my Verizon note 4, I told them it was off contract and asked about return policy for being elite plus, they said 14 days, but he may not have been in the loop since they don't really deal with full price buyers very much.
    10-19-2014 03:41 PM
  4. my3poos's Avatar
    I had a great experience with best buy in Louisville, KY. They called me The night before, scheduled an appt for me and even had my zaag glass screen protector installed when I got there to pick up my phone!!

    Posted via the Android Central App
    10-19-2014 04:14 PM
  5. mty msi's Avatar
    I had a great experience with best buy in Louisville, KY. They called me The night before, scheduled an appt for me and even had my zaag glass screen protector installed when I got there to pick up my phone!!


    Posted via the Android Central App

    That's what my BB should have done so I wouldn't had to have waited an hour to get waited on.
    10-19-2014 04:23 PM
  6. Mike Sjaarda's Avatar
    Verizon folks that pre-ordered at Best Buy, Who is ready for their email?

    Sounds like people who pre-ordered through VZW are seeing shipping confirmations. Lets hope we are done with delays!
    10-20-2014 07:38 PM
  7. tonidatiger808's Avatar
    Verizon folks that pre-ordered at Best Buy, Who is ready for their email?

    Sounds like people who pre-ordered through VZW are seeing shipping confirmations. Lets hope we are done with delays!
    I am ready!
    10-20-2014 07:47 PM
  8. tartrate's Avatar
    Verizon folks that pre-ordered at Best Buy, Who is ready for their email?

    Sounds like people who pre-ordered through VZW are seeing shipping confirmations. Lets hope we are done with delays!
    Yeah I'm with you here. If VZ people are seeing delivery dates before Thursday, surely our phones should be ready for pick-up at BB by Thursday?
    10-20-2014 07:49 PM
  9. tonidatiger808's Avatar
    Yeah I'm with you here. If VZ people are seeing delivery dates before Thursday, surely our phones should be ready for pick-up at BB by Thursday?
    I sure hope so. Some people are saying they could have theirs as soon as tomorrow.
    10-20-2014 08:03 PM
  10. reesh11's Avatar
    I hope you guys pre ordered early. There are some ppl on AT&T and Sprint that ordered from BB that still don't have their phones because the stores did not receive enough. I am not happy with how this release went even though I have my phone.
    mchi5 likes this.
    10-20-2014 10:17 PM
  11. Krome Dome's Avatar
    Verizon folks that pre-ordered at Best Buy, Who is ready for their email?

    Sounds like people who pre-ordered through VZW are seeing shipping confirmations. Lets hope we are done with delays!
    I'm more than ready... But after reading all the posts on BB forums I'm getting nervous.

    Crossing my fingers that everything goes smooth on Thurs at my BB.

    Posted via the Android Central App
    10-20-2014 10:43 PM
  12. Mike Sjaarda's Avatar
    I'm more than ready... But after reading all the posts on BB forums I'm getting nervous.

    Crossing my fingers that everything goes smooth on Thurs at my BB.

    Posted via the Android Central App
    I am nervous as well. I am at a small store and pre ordered in 9/25 in white. Fingers crossed.
    10-20-2014 11:00 PM
  13. theoretically's Avatar
    Hoping I'm ok as well. Ordered white for Verizon on 9/23
    10-20-2014 11:01 PM
  14. LegalAmerican's Avatar
    Best Buy sent me an email saying they canceled my pre order. Funny thing was, I read the email on my Note 4 that I picked up on Friday at Best Buy.
    10-20-2014 11:28 PM
  15. mchi5's Avatar
    I hope you guys pre ordered early. There are some ppl on AT&T and Sprint that ordered from BB that still don't have their phones because the stores did not receive enough. I am not happy with how this release went even though I have my phone.
    I agree. Seems like Samsung underestimated the demand for the Note 4

    And for those about to get it good luck. some people had awesome experiences at BB, I personally had less than pleasant experience.


    Sent from my new Note 4 via Tapatalk
    10-20-2014 11:29 PM
  16. MrDioji's Avatar
    I'm ready! I ordered on day one. I canceled my Verizon preorder since it sounded like they would start shipping on 10/23 and went to BB so I knew I could pick it up first day. I didn't want to wait through the weekend. Hope it wasn't a mistake to go the best buy route!
    Everyone was shocked at BB that I was there for the Note and not the iPhone, so I think I'm first in line at my store.

    Posted via the Android Central App
    10-20-2014 11:37 PM
  17. Chris Lanier's Avatar
    For people who got their phones at best buy, do they have the warranties and insurance that the actual carrier would offer? I would hate to accidentally break a new phone and VZW tell me im out of luck because i bought it from best buy.
    10-20-2014 11:42 PM
  18. reesh11's Avatar
    For people who got their phones at best buy, do they have the warranties and insurance that the actual carrier would offer? I would hate to accidentally break a new phone and VZW tell me im out of luck because i bought it from best buy.
    They do have insurance thru geek squad.
    10-20-2014 11:51 PM
  19. reesh11's Avatar
    Best Buy sent me an email saying they canceled my pre order. Funny thing was, I read the email on my Note 4 that I picked up on Friday at Best Buy.
    The same thing happened to me! I'm thinking, they just sent me an email with copies of my contract in it and now my pre order that I already received was being canceled.
    LegalAmerican likes this.
    10-20-2014 11:55 PM
  20. Chris Lanier's Avatar
    They do have insurance thru geek squad.
    No thanks. I read their insurance coverage, it barely covers anything and doesnt even mention pressure cracks. for VZW's insurance, I can sen the phone back in pieces and have a brand new one for $100
    robstunner likes this.
    10-20-2014 11:59 PM
  21. robstunner's Avatar
    For people who got their phones at best buy, do they have the warranties and insurance that the actual carrier would offer? I would hate to accidentally break a new phone and VZW tell me im out of luck because i bought it from best buy.
    Samsung sells their own protection plan now on their website
    10-21-2014 12:06 AM
  22. Chris Lanier's Avatar
    Samsung sells their own protection plan now on their website
    Do you know if i could take the BB phone and register it for insurance at VZW?
    10-21-2014 12:22 AM
  23. tiarosi's Avatar
    I've still not gotten my e-mail. I pre-ordered on 10-7, supposedly the last white one available, & was told I'd get the pickup e-mail by 10-17. Nothing. Called in the evening and went by on Sat. and was told they didn't receive all their shipments yet. I called today, Mon., same bs. (Sorry.) The reason I say that is how can they advertise on their Sunday sales flier and not have the phones for the pre-orders fulfilled yet! I wonder if they're telling walk-ins they don't have any phones yet. (Thinking about calling & asking as if I'm a new customer.)

    Also, I have a question. When I pre-ordered, I was told I would have to pay the tax on the pre-order price, which is $800. Here in Union City, CA that'd be $874 total instead of tax on $299 = $327, plus the activation fee, whatever that is. About $35, maybe? Of course then I'd get the $200 off for my old HTC Evo. Still, that doesn't make sense & doesn't seem fair. Anybody out there, especially in Calif., pay the tax on the full price of the phone instead of on sale price??

    As I see it, I'll end up paying $210 instead of the projected $162. If it weren't for the $200 credit off my old Evo, I wouldn't have gone through the trouble and just waited 'til it becomes available at Costco and pay $300 plus tax, free activation and free shipping, plus I get 5% off my monthly bill. Seriously thinking about cancelling my order altogether b/c I think it's a rip-off to pay taxes on $800.

    Any replies would be appreciated. Thank you!
    10-21-2014 12:32 AM
  24. theoretically's Avatar
    I've still not gotten my e-mail. I pre-ordered on 10-7, supposedly the last white one available, & was told I'd get the pickup e-mail by 10-17. Nothing. Called in the evening and went by on Sat. and was told they didn't receive all their shipments yet. I called today, Mon., same bs. (Sorry.) The reason I say that is how can they advertise on their Sunday sales flier and not have the phones for the pre-orders fulfilled yet! I wonder if they're telling walk-ins they don't have any phones yet. (Thinking about calling & asking as if I'm a new customer.)

    Also, I have a question. When I pre-ordered, I was told I would have to pay the tax on the pre-order price, which is $800. Here in Union City, CA that'd be $874 total instead of tax on $299 = $327, plus the activation fee, whatever that is. About $35, maybe? Of course then I'd get the $200 off for my old HTC Evo. Still, that doesn't make sense & doesn't seem fair. Anybody out there, especially in Calif., pay the tax on the full price of the phone instead of on sale price??

    As I see it, I'll end up paying $210 instead of the projected $162. If it weren't for the $200 credit off my old Evo, I wouldn't have gone through the trouble and just waited 'til it becomes available at Costco and pay $300 plus tax, free activation and free shipping, plus I get 5% off my monthly bill. Seriously thinking about cancelling my order altogether b/c I think it's a rip-off to pay taxes on $800.

    Any replies would be appreciated. Thank you!
    In the state of California we pay taxes on the full retail price of the phone, not the sale price. (I've never understood how Costco gets around this but they do) Anyways, I'm in the east bay (Dublin, CA) I preordered a Verizon note 4 from best buy on sept 23rd and was told I would get the email on 10-22 to pickup 10-23 (Verizon release day) so I'm keeping my fingers crossed
    tiarosi likes this.
    10-21-2014 12:41 AM
  25. theoretically's Avatar
    Do you know if i could take the BB phone and register it for insurance at VZW?
    Yes you can do this within 30 days of purchase
    10-21-2014 12:42 AM
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