1. jj482's Avatar
    Anyone have any tips on how to fix this?

    This is my first Android phone, normally I'd think to reinstall but that doesn't seem possible

    Posted via the Android Central App
    10-18-2014 04:08 PM
  2. reesh11's Avatar
    Clear the cache under settings then apps then click on Google search or whatever it says.

    From my smokin' hot N4
    10-18-2014 04:27 PM
  3. jj482's Avatar
    Clear the cache under settings then apps then click on Google search or whatever it says.

    From my smokin' hot N4
    No luck

    Posted via the Android Central App
    10-18-2014 04:29 PM
  4. B. Diddy's Avatar
    That's a good thing to start with. Can you give us a few more details about what's happening? So you're going to the System Settings screen? Or are you opening Google Search or Google Now, and tapping the Menu button to go to its settings? Does it freeze in the settings screen, or does it freeze if you go back to Google Search?
    10-18-2014 04:30 PM
  5. jj482's Avatar
    That's a good thing to start with. Can you give us a few more details about what's happening? So you're going to the System Settings screen? Or are you opening Google Search or Google Now, and tapping the Menu button to go to its settings? Does it freeze in the settings screen, or does it freeze if you go back to Google Search?
    Isn't Google Search/Google Now the same thing. Whatever you access by the long prss of the home key or hitting the Google search bar, when I hit settings it just hard locks. Goes black, I get a pop up eventually asking me to continue waiting for the app to respond or hit OK which seems to force quit it

    In any case I fixed it by Clearing Data not just Cache. I guess that's Androids version of a reinstall? That was weird, oh well its reset but I'm back to working.

    Phone is working great other than that. Especially after the OTA update.

    Posted via the Android Central App
    B. Diddy likes this.
    10-18-2014 05:34 PM
  6. B. Diddy's Avatar
    Yes, Google Now is part of Google Search. I'm glad you figured it out--Clear Data can help correct various issues, presumably if there's some bit of bad data associated with the app. It's a little more drastic than Clear Cache, because Clear Data will also clear out any settings you may have chosen, returning it to default.
    10-18-2014 05:50 PM
  7. jj482's Avatar
    Yes, Google Now is part of Google Search. I'm glad you figured it out--Clear Data can help correct various issues, presumably if there's some bit of bad data associated with the app. It's a little more drastic than Clear Cache, because Clear Data will also clear out any settings you may have chosen, returning it to default.
    Hmm it's happening again...

    Posted via the Android Central App
    10-19-2014 08:26 AM
  8. Frek's Avatar
    I'm having the same problem, my brand new note 4 freezes whenever I try to go to google now settings. Wondering if you ever solved this.
    10-24-2014 07:44 PM
  9. mashinboo's Avatar
    I'm having the same issue and I cleared out the cache and data files for google search, and after a while it reverts back to its laggy ways. Anyone know if this is simply a version 3.8 issue, I read online that the latest update of google search has been very unstable, with performance and not properly showing card information. I don't know if its a phone defect or simply software.

    thanks
    10-28-2014 01:18 PM

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