10-25-2014 10:26 AM
34 12
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  1. TechNut79's Avatar
    When you restart / boot smartphone nablyudaetsya this defect, or only when it is already running the OS? Because if everything is fine at boot - it means that the problem is in the software part, if not, then it's definitely a problem with the display or other components, and it is to be exchanged even without question.
    I rebooted the phone and powered it off several times. The issue was present during the boot up all times. And it was there while the phone was running. It never went away.

    Also, when I factory reset the phone, it came back up with the same issue with the screen.

    Posted via the Android Central App
    10-24-2014 05:01 PM
  2. anon8126715's Avatar
    Level 2 tech support was very helpful. After he saw those pictures, he got me a replacement right away.

    Posted via the Android Central App
    Since they're swapping it out already, you might need to do a restore anyways. I'm surprised they didn't ask you if you'd already done one in the first place.
    10-24-2014 07:27 PM
  3. TechNut79's Avatar
    Since they're swapping it out already, you might need to do a restore anyways. I'm surprised they didn't ask you if you'd already done one in the first place.
    I'm surprised they didn't either. But it didn't matter because after I factory reset, the screen was still messed up.

    Posted via the Android Central App
    10-24-2014 07:57 PM
  4. anon8126715's Avatar
    I'm surprised they didn't either. But it didn't matter because after I factory reset, the screen was still messed up.

    Posted via the Android Central App
    That's actually good, that means it was hardware and not related to your setup.
    TechNut79 likes this.
    10-24-2014 09:58 PM
  5. Omer San Gabriel's Avatar
    I've had it since this afternoon and now this happens! I'm so mad! I hope I can get a new one!

    Posted via the Android Central App
    Multi Window. Joke. =))

    Maybe a lemon?
    10-25-2014 10:00 AM
  6. soldier45's Avatar
    You got a lemon, they will replace it.
    10-25-2014 10:02 AM
  7. TechNut79's Avatar
    Yup, lemon. And they replaced it.

    Posted via the Android Central App
    Omer San Gabriel likes this.
    10-25-2014 10:10 AM
  8. anon8126715's Avatar
    Yup, lemon. And they replaced it.

    Posted via the Android Central App
    I think what you were actually supposed to do is make Lemonade.....
    10-25-2014 10:11 AM
  9. TechNut79's Avatar
    I'm not sure how that would have tasted. Swallowing bits of plastic, metal, and glass would have been problematic. 😜

    Posted via the Android Central App
    10-25-2014 10:26 AM
34 12

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