[TechNut79]

I've had it since this afternoon and now this happens! I'm so mad! I hope I can get a new one!

Posted via the Android Central App

[Tkbredx]

Oh wow. That sucks man. So they sent you a defective one. Did you call your carrier?

[bassplayrguy]

I've had it since this afternoon and now this happens! I'm so mad! I hope I can get a new one!

Posted via the Android Central App

What happened???

Posted via the Android Central App

[TechNut79]

I haven't called anyone yet. Too late for that tonight. I have no idea. I've been babying it and then the screen started tearing. I knew something was wrong. And all day to set it up. Now I get to do it all over again.

Posted via the Android Central App

[lazerproof]

I haven't called anyone yet. Too late for that tonight. I have no idea. I've been babying it and then the screen started tearing. I knew something was wrong. And all day to set it up. Now I get to do it all over again.

Posted via the Android Central App

That sucks. That reminds me of when I bought a brand new Sony TV. Took it out of the box, used it for 4 hours, then all of a sudden, it developed diagonal lines on the screen. They exchanged it for a new one.

Posted via the Android Central App

[Wolvi31]

That is terrible. I hope they get you a new one asap.

[xxx420]

Wow major bummer man. I know you were really looking forward to getting this phone and now this. I'd be so sick. Hope it gets resolved quickly.

Posted via Android Central App

[Rmbrown1964]

Wow sorry dude I would be pissed that's for sure!!

Posted via the Android Central App

[jrm89]

Man, you phone is POSSESSED by the "split-screen demon"! Sorry for your loss...

[TechNut79]

Thanks guys! I'm gonna be up early tomorrow to get to one of the Verizon stores. Not the one where they treat me like [inappropriate language edited by Moderator] though.

Posted via the Android Central App

[SteveISU]

That thing is a mess, much like the Giants.

[TechNut79]

That thing is a mess, much like the Giants.

Indeed

Posted via the Android Central App

[Almeuit]

Exchange time.

[noordzy77]

That thing is a mess, much like the Giants.

As a fellow Giant fan, that pain I can feel.

[DarkUncle]

As a fellow Giant fan, that pain I can feel.

As a Jets fan, I feel the pain much worse...

Posted via the Android Central App

[anon8126715]

That blocked lettering for the clock looks like HTC's skin on their android phones. What happens when you do a factory restore on the device via the boot menu (as opposed to trying to navigate through the settings menu)?

[TechNut79]

That blocked lettering for the clock looks like HTC's skin on their android phones. What happens when you do a factory restore on the device via the boot menu (as opposed to trying to navigate through the settings menu)?

I'm using HD Widgets for the clock and weather. That sounds like an idea, but I'm not sure I'd want a phone that did this once. Even after reset it may do it again.

Posted via the Android Central App

[trucksmoveamerica#AC]

Thanks guys! I'm gonna be up early tomorrow to get to one of the Verizon stores. Not the one where they treat me like **** though.

Posted via the Android Central App

If you preordered it online good luck getting a store to replace it, they will tell you to call customer service to replace it. Sometimes you get lucky and they do it.

I had one time the store told me they didn't have one in stock, while he was giving me my options, which was to call customer service, the rep next to him walked in the back room and brought out the exact phone I was just told they didn't have for another customer. They want to keep those phones for sales so they can make their commission.

Good luck

Sent from my SM-N900V using Tapatalk

[TechNut79]

I'm going to try a certified reseller instead of a larger store. Maybe I'll be luckier there.

Posted via the Android Central App

[dpham00]

Sorry to hear it. Hope that you can get a replacement easily

Sent from my Verizon Samsung Galaxy Note 4

[TechNut79]

Level 2 tech support was very helpful. After he saw those pictures, he got me a replacement right away.

Posted via the Android Central App

[Gator352]

Level 2 tech support was very helpful. After he saw those pictures, he got me a replacement right away.

Posted via the Android Central App

Awesome!

Posted via the Android Central App

[felloffthetruck]

I hope HD widgets didn't cause that. It's one of my favorite apps.

[TechNut79]

I hope HD widgets didn't cause that. It's one of my favorite apps.

I hope not. I guess if it does it again I'm gonna know. You have it on yours now? No problems?

Posted via the Android Central App

[AlisonT]

When you restart / boot smartphone nablyudaetsya this defect, or only when it is already running the OS? Because if everything is fine at boot - it means that the problem is in the software part, if not, then it's definitely a problem with the display or other components, and it is to be exchanged even without question.