03-31-2017 11:46 AM
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  1. DCuell12's Avatar
    it seems the camera won't focus properly. The close up shots are high quality but for the far shots its all blurry. Its not even that far lets say around 4-5 feet and the picture is blurry. I can get sharp focus on objects closer than 3 feet consistently, even in low light.
    other than that the phone runs perfect, anyone know what might be causing this


    tmobile version btw
    Darthjon and Marco Pedini like this.
    10-24-2014 08:27 AM
  2. vedwardsiii's Avatar
    What shooting mode are you using and experiencing this?

    Posted via the Android Central App
    10-24-2014 09:00 AM
  3. DCuell12's Avatar
    auto, ive tried all other modes and it still does this, when i try selfie mode the photos come out perfect even long shots, the back camera works great for shots a couple inches away, as i move the camera back it blurs out
    10-24-2014 09:37 AM
  4. DarkUncle's Avatar
    Might be the protective film is still on your camera lens? Wasn't the easiest peeling that sucker off and might not never have known there was one there if I didn't read about it.

    Posted via the Android Central App
    10-24-2014 09:43 AM
  5. Baby_Doc's Avatar
    In low light, you will have little depth of field. That means that only the area within the focusing square will be sharp. The square, by default, is in the center, but you can move that square around with your finger to place over the part of the picture you want to be sharpest. In brighter light you will have greater depth of field, where foreground and background will look sharp without having to do anything with the focusing priority.

    Posted via Android Central App
    10-24-2014 09:45 AM
  6. anaphora68's Avatar
    This is not true.

    I'm experiencing the same issue. Any mode, HDR on or off. There is an issue with the camera focusing. I've used other camera apps, as well.

    Any other phone doesn't have this problem. It seems like the focus isn't locking. I can confirm this does NOT happen on a Moto X 2014, Droid Maxx and iPhone 6 Plus.

    In low light, you will have little depth of field. That means that only the area within the focusing square will be sharp. The square, by default, is in the center, but you can move that square around with your finger to place over the part of the picture you want to be sharpest. In brighter light you will have greater depth of field, where foreground and background will look sharp without having to do anything with the focusing priority.

    Posted via Android Central App
    kittymor777 likes this.
    10-24-2014 09:57 AM
  7. DCuell12's Avatar
    yeah its taking blurry photos from 2-3 feet away on every mode. Selfie mode/front camera work perfect, the rear camera works only if u take a photo from a couple inches away in fine detail.
    10-24-2014 10:57 PM
  8. skippyg's Avatar
    It could be a hardware issue because if you look at the photon thread with pics taken most are further than a couple onches away

    Posted via the Android Central App
    10-24-2014 11:24 PM
  9. ChemMan's Avatar
    Have you tried the selective focus mode?

    Focuses on what you tap on the screen.
    10-24-2014 11:28 PM
  10. bspill's Avatar
    Might be the protective film is still on your camera lens? Wasn't the easiest peeling that sucker off and might not never have known there was one there if I didn't read about it.

    Posted via the Android Central App
    Just found film over lens. It's not easy to spot and peel off. Certainly would affect picture quality.

    Posted via Android Central App
    10-24-2014 11:31 PM
  11. imex99's Avatar
    Might be the protective film is still on your camera lens? Wasn't the easiest peeling that sucker off and might not never have known there was one there if I didn't read about it.

    Posted via the Android Central App
    Crap, just noticed mine is still on also...

    Sent from my SM-N910P using Tapatalk
    TonyBarrios likes this.
    10-25-2014 05:51 AM
  12. Husker82's Avatar
    Might be the protective film is still on your camera lens? Wasn't the easiest peeling that sucker off and might not never have known there was one there if I didn't read about it.

    Posted via the Android Central App
    LOL had my phone for 3 days and NOW I'm pulling the film off! Thanks Side note, I took 2 pics last night that came out pretty good for having the film there
    10-25-2014 07:21 AM
  13. isabel95's Avatar
    My problem is with Selective Focus. It does not work. When I select that mode it wants me to shoot from less than 1.5 feet away. If I shoot from further away, first tapping the screen on what I want to be in focus, I get a message that it can't find the object. Or I get something like "unable to detect the contrast". Furthermore I don't get any indication in preview of the three ranges mentioned in the user manual.

    Have you had similar experiences?
    10-26-2014 07:03 AM
  14. Leo3013's Avatar
    Im having the same issue. Exactly how you describe it. Just wont focus properly. I was taking pictures outside on a clear sunny day and just wouldnt focus. I removed the protective plastic when i first got the phone.

    Have you solved the issue?
    10-26-2014 07:27 PM
  15. jayochs's Avatar
    lol guys, the protective film doesn't cover the sensor. it covers everything around it. taking it off changes nothing. mine is still on and my pictures are perfect. it has a cut out hole in the center for the sensor.

    Sent from my Samsung Galaxy Note 4 using Tapatalk.
    10-26-2014 07:47 PM
  16. isabel95's Avatar
    Solved the problem - had to read the instructions better. Seems like this mode is limited because the item you want in focus has to be less than 1.5 feet from the camera...but given that limitation, it does work.
    10-27-2014 04:41 PM
  17. isabel95's Avatar
    Wow! I didn't realize there was a protective film on the lens. Pictures were fine with it on! (It's now off). Thanks!
    10-27-2014 04:49 PM
  18. ansa82's Avatar
    I'm experiencing this also. Bad focus. Plastic lens cover is removed

    Posted via the Android Central App
    10-27-2014 07:20 PM
  19. lv2bsilly's Avatar
    Is the lens protector also on the Verizon N4? I'm not seeing one and there definitely isn't a separate cutout for the actual lens..

    Posted via the Android Central App
    10-28-2014 08:18 AM
  20. tivoboy's Avatar
    Just found film over lens. It's not easy to spot and peel off. Certainly would affect picture quality.

    Posted via Android Central App
    I just found this the other day, and it didn't actually seem to affect image quality.
    11-10-2014 07:16 PM
  21. jack_kay's Avatar
    I have the same problem, medium/long distance shot are all blurry -.-'
    11-16-2014 08:49 AM
  22. isabel95's Avatar
    It would help if those experiencing this problem would post examples of the blurry images along with the EXIF information recorded by the camera when they are taken. This will help diagnose the problem.

    Information such as the mode in which they were taken would help, as well.

    If images are shot in hdr mode more than one image is taken and if you don't hold the camera steady there will be mis-alignment with the images and blurring will occur.
    11-16-2014 09:06 AM
  23. HoobyDoobyDoo's Avatar
    I am having the same problem... wont focus Or SNAP now.. 😢 and I def cant fford a new phone...very disappointed and upset...

    Posted via the Android Central App
    11-16-2014 11:44 AM
  24. HoobyDoobyDoo's Avatar
    I have tried every mode... everything... photoshops camera... to no avail.

    Posted via the Android Central App
    11-16-2014 11:45 AM
  25. jack_kay's Avatar
    It would help if those experiencing this problem would post examples of the blurry images along with the EXIF information recorded by the camera when they are taken. This will help diagnose the problem.

    Information such as the mode in which they were taken would help, as well.

    If images are shot in hdr mode more than one image is taken and if you don't hold the camera steady there will be mis-alignment with the images and blurring will occur.

    Note 4 Camera/Focus Problem-zbudgkh.jpg

    Note 4 Camera/Focus Problem-7tud0of.jpg
    11-16-2014 07:33 PM
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