Swapped my Note 4 with my wife's S5 before going on a travel trip together. She likes to take lots of pictures. She complained that the camera didn't response well all the time. There was a time she handed the phone to a waiter to help us take a picture. The waiter just couldn't take a picture after three trial. We were under a time pressure to finish the lunch and go on to an activity, so we asked the waiter to forget it at the end. This is bad for an expensive phone. I know that ATT also took away the earbugs in the new box. Whatever the reasons all the issues are happening, samsung or ATT, this is just purely bad to have such a bad product out-of-the-box. I feel like I am reading a blog on a product made by an emerging market. There, people often talked about screen jittering/smoothness and how to improve performance by replacing with a custom BIOS and doing some other stuff. Look, MediaTek even claimed to have made the first octa-core SOC before Samsung. Their hardware is fast too, just lacking good system software, and for less than half the price. Samsung and ATT, listen, you have made Note 4 a joke now to give me a chance to compare your product against those lower-end phones rather than against Apple. You have to make a new phone work better than the previous models out-of-the-box for general users or even business managers. Please don't kid me by expecting people to root all the phones you are going to sell now.