07-02-2015 06:14 AM
36 12
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  1. cdf3's Avatar
    Anyone have problems with Index Service eating up your battery?
    Not sure what it is, and what's causing it to run non stop.
    Attached Thumbnails Samsung Galaxy Note 4 Index Service eating up my battery-uploadfromtaptalk1414336145956.jpg  
    Wander52 likes this.
    10-26-2014 10:09 AM
  2. bertsirkin's Avatar
    I believe that the "MyFiles" app has a search feature - I believe the Index Service initially scans the device for files and indexes them for faster searches. Once the device is fully indexed, it should only run periodically for short bursts.
    10-26-2014 10:57 AM
  3. cdf3's Avatar
    Mine runs all the time. Have to force quit it to make it stop running after it has been running for several hours. It's been doing this for the 3 days I've owned it.
    10-26-2014 09:25 PM
  4. ronb's Avatar
    Here is a possible solution to the indexing running all the time and eating,
    Pay particular attention to post #13.
    Hope this helps
    [Q] com.samsung.indexservice.service.IndexSe… | Samsung Galaxy Note 3 | XDA Forums
    Good Luck!
    Ron
    10-27-2014 01:17 PM
  5. Joshua McClure's Avatar
    Anyone have problems with Index Service eating up your battery?
    Not sure what it is, and what's causing it to run non stop.
    12-07-2014 07:23 PM
  6. Joshua McClure's Avatar
    I'm having same issue... grrr. Running through two note 4 batteries with light use in the course of a day. Index service running between 33,% and 54% of battery usage! I believe the note there's had this issue when you transferred a micro sd card and it indexed anything. According to the forums was supposed to stop on its own in a few days... mine has not yet, either...
    12-07-2014 07:26 PM
  7. dpham00's Avatar
    Remove sd card, if it solves the problem then it is some file on the sd card. You can add a ".nomedia" file to the directories without media, see if that fixes it. If it is a media directory then try the same to isolate which directory then you will have to isolate which file.

    If you don't know you can put it in the root directory.

    If it happens without sd card, you can put the file in the root of the internal memory. If it works then it is a corrupt file somewhere, so you can slowly troubleshoot by adding nomedia files to the individual directories

    Sent from my Verizon Samsung Galaxy Note 4
    12-07-2014 11:32 PM
  8. GregMargie's Avatar
    Remove sd card, if it solves the problem then it is some file on the sd card. You can add a ".nomedia" file to the directories without media, see if that fixes it. If it is a media directory then try the same to isolate which directory then you will have to isolate which file.

    Sent from my Verizon Samsung Galaxy Note 4
    I just finally solved this exact issue yesterday as my 1 week old Note 4 was doing the Index Service non stop and I had horrible battery drain! Besides a lot of other things, it was suggested to me to remove the SD card. Mine was actually old as it was from 2 previous devices. Removing it made a World of difference to my Note 4! I also found that Picasa was syncing my photos. I turned that off and deleted apps I wasn't going to use..... Here is a link to the thread.
    http://forums.androidcentral.com/sho...d.php?t=468747
    12-08-2014 12:01 AM
  9. Hy Roseman's Avatar
    I had this too. I formatted my 64GB sandisk ultra micro SD card IN MY PC, not my phone. I reinstalled my data to the card and now my index service is at 4%.

    Posted via the Android Central App
    12-24-2014 06:42 PM
  10. Mike Wan's Avatar
    Ive had my Note 4 since release date for Sprint, with email checking, website browsing texting and stocks i usually end the day with 50% maybe once 40% range.
    It was great, great battery life until the recent NK2 update.
    Ever since my battery is near 15% at 3pm.

    My index service was at 75% at times and now 54% WTF is this crap? and how the F do we stop it from draining out battery?!
    if you goto the note 4 sprint forum

    search NK2 update battery drain

    since I cant post links here yet.
    12-25-2014 08:14 PM
  11. naira1's Avatar
    Ive had my Note 4 since release date for Sprint, with email checking, website browsing texting and stocks i usually end the day with 50% maybe once 40% range.
    It was great, great battery life until the recent NK2 update.
    Ever since my battery is near 15% at 3pm.

    My index service was at 75% at times and now 54% WTF is this crap? and how the F do we stop it from draining out battery?!
    if you goto the note 4 sprint forum

    search NK2 update battery drain

    since I cant post links here yet.
    Try the SD card suggestion earlier mentioned here. It should resolve it for you


    Sent from my SM-N910C using Tapatalk
    12-25-2014 11:40 PM
  12. Mike Wan's Avatar
    ive tried removing the SD card it was the same. What I did do was delete old pdf and other files I didnt need.
    lastnight as I went to sleep it had 40% index service, this morning its gone. Ive been off the charger for 2 hours and still have 98%.
    12-26-2014 09:06 AM
  13. GregMargie's Avatar
    ive tried removing the SD card it was the same. What I did do was delete old pdf and other files I didnt need.
    lastnight as I went to sleep it had 40% index service, this morning its gone. Ive been off the charger for 2 hours and still have 98%.
    Yes, Index Service was still on mine too... once I removed my bad SD card. But then once I restarted my phone and charged above 90% the indexing went away and battery has been awesome ever since.

    Glad it worked out for you as well! I owe it to many others here, who helped me through it!
    12-27-2014 05:42 PM
  14. worwig's Avatar
    ive tried removing the SD card it was the same. What I did do was delete old pdf and other files I didnt need.
    lastnight as I went to sleep it had 40% index service, this morning its gone. Ive been off the charger for 2 hours and still have 98%.
    It has nothing to do with the SD card, it is the FILES that are on the SD card OR internal storage. If you pull the SD card and it fixes it, it was likely just a file or files on the SD card. A file delete or SD card format would also likely fix it.
    I had a load of work files that I sync with my other devices to my Note 4 INTERNAL storage. It appeared that a number of document and/or PDF files cause indexing to run constantly. It would eat through the battery in a few hours. Pulling the SD card did nothing. I was able to change the name of my sync folder from "My Documents" to ".My Documents". Putting the period on the front hides the directory and everything in it from the indexing service. I am still able to access the files I need, and the indexing service never bothers looking at any of them. Fixed. The Indexing Service hasn't shown up at all since.
    laks2015 likes this.
    12-28-2014 09:16 AM
  15. Mike Wan's Avatar
    Ya its fixed on my end too.

    I went for a bike ride and came back with 90% still, at night I had 87% with light use.
    12-28-2014 09:23 AM
  16. Sam Boorse's Avatar
    How do I do this in my phone. Just switched from iPhone for the last 7 years. Not liking the switch so far. My battery is being eaten alive by this index service. I pulled the sd card, go rid of all the files on my phone and deleted them. Still shows 63%. What can I do.
    12-28-2014 04:33 PM
  17. Sam Boorse's Avatar
    It has nothing to do with the SD card, it is the FILES that are on the SD card OR internal storage. If you pull the SD card and it fixes it, it was likely just a file or files on the SD card. A file delete or SD card format would also likely fix it.
    I had a load of work files that I sync with my other devices to my Note 4 INTERNAL storage. It appeared that a number of document and/or PDF files cause indexing to run constantly. It would eat through the battery in a few hours. Pulling the SD card did nothing. I was able to change the name of my sync folder from "My Documents" to ".My Documents". Putting the period on the front hides the directory and everything in it from the indexing service. I am still able to access the files I need, and the indexing service never bothers looking at any of them. Fixed. The Indexing Service hasn't shown up at all since.
    How do I do this in my phone. Just switched from iPhone for the last 7 years. Not liking the switch so far. My battery is being eaten alive by this index service. I pulled the sd card, go rid of all the files on my phone and deleted them. Still shows 63%. What can I do.
    12-28-2014 04:36 PM
  18. GregMargie's Avatar
    Once you pulled the SD card (bad files on it) Did you restart your phone and charge to over 90%? It should drop off after that.
    12-28-2014 04:41 PM
  19. Sam Boorse's Avatar
    Yes. I even reset my whole phone and it still came back again even with the sd card out of it this time.
    12-28-2014 04:48 PM
  20. worwig's Avatar
    Yes. I even reset my whole phone and it still came back again even with the sd card out of it this time.
    If you have removed the external card, and deleted all files on the phone, and you still see the indexing service, you have a bad phone. (hard to imagine, but you never know).Or you have something like Google Drive resyncing a bad file back onto the phone.

    And as pointed out, you must charge to phone to over 90%, then run on battery, in order to reset the list of apps using battery.

    I have tons of files. Nearly filling the internal storage, and nearly filling my external 64GB card. I now never have indexing show on the list, ever (after the above file that I did).
    12-28-2014 06:55 PM
  21. zannie89's Avatar
    Anyone have problems with Index Service eating up your battery?
    Not sure what it is, and what's causing it to run non stop.


    I had this same problem indexservice is a part of TouchWiz I downloaded nova launcher prime and it fixed the problem
    01-01-2015 04:39 PM
  22. Flashfox's Avatar
    I had this same problem indexservice is a part of TouchWiz I downloaded nova launcher prime and it fixed the problem
    Brand new Note 4, factory-reset once it got home, then loaded Nova launcher, a brand new Class 10, 32GB Samsung EVO uSD which was formatted to FAT32 on my computer, nothing on the card apart from pictures from the camera and battery went from 100% to 15% in a few hours + very hot phone. Pulled the uSD and replaced it with a brand new Class 10, 32GB SanDisk... same drain.

    Pulled the uSD card and the drain problem seemed to disappear only to pop up after a reboot. However, if I terminated the process using the 3rd party "SystemPanel" app (non-rooted T-Mobile phone), battery drain returned to normal, until the next reboot.

    Reluctantly, all my PDF files are not on the phone but in "The Cloud". Rebooted and now charging to 90%+ to see what will happen.

    IMHO, this is a bad Samsung BUG as it should not have these issues when installing an external uSD card. The whole purpose is to be able to use the extra storage. As for corrupt PDF files, everyone I tested was in excellent condition (i.e. able to open on my computer, my laptop and on the phone) so the idea that "IndexService" is chocking on a bad PDF file doesn't make sense. Although a corrupt PDF can cause problems there must be something else.

    I have other Android 4.4.4 and 5.0.1 devices w/external uSD card support and none of them chocked or drained batteries like this Note 4 does. I am crossing my fingers that Samsung is aware of this and that they are looking at a solution to what seems to be fairly common issue based on what I have been reading.
    01-01-2015 09:14 PM
  23. heathersimon's Avatar
    I put in a brand-new 128GB Sandisk SD card before I even booted my phone and have not had these problems. I did not format mine on a computer, though - it didn't need it. Perhaps try formatting the card in the phone settings and not on the computer.
    01-01-2015 10:27 PM
  24. worwig's Avatar
    I put in a brand-new 128GB Sandisk SD card before I even booted my phone and have not had these problems. I did not format mine on a computer, though - it didn't need it. Perhaps try formatting the card in the phone settings and not on the computer.
    Has nothing to do with how it is formatted. It has to do with what files are on the SD card, or internal storage.
    01-02-2015 06:21 AM
  25. heathersimon's Avatar
    Has nothing to do with how it is formatted. It has to do with what files are on the SD card, or internal storage.
    Not necessarily an issue with the filesystem per se, but with the way the superblock or inodes are written. If the index service is having an issue with the filesystem structure it could be causing this. Ostensibly the superblock would be exactly the same no matter what is writing it out, but Samsung may have a bug in the way it attempts to read it, or the like. After all a file is nothing more than some data that gets described in its inode - create time, access time, modified time, offset on the device, length, etc. Issues trying to index that information could cause some headaches. It's just a theory, and something to try.
    01-02-2015 10:12 AM
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