01-01-2018 02:30 AM
36 12
  1. TechNut79's Avatar
    Is it really necessary to have both? I mean, I have my pics in Google+ so there's no need to have them in Picasa too? Or am I missing something?

    via Note 4 on Verizon Wireless
    10-28-2014 12:14 AM
  2. B. Diddy's Avatar
    Picasa and Google+ are the same thing. On Android devices, Picasa generally represents how the stock Gallery syncs with your Google+ photo albums in the cloud. If you go to Settings>Accounts-Google>[your Google account] and see Picasa there, checking it on means you will sync your Google+ photo albums to the stock Gallery app, while unchecking it means you won't see those cloud albums in the Gallery. Google+ Photos is what you check on if you want the Photos app to sync with your cloud albums.
    10-28-2014 01:49 AM
  3. TechNut79's Avatar
    So I can't delete photos from Picasa? At least it won't let me.

    via Note 4 on Verizon Wireless
    10-28-2014 12:14 PM
  4. B. Diddy's Avatar
    You can delete photos from your Google+ Photos account, and that deletion should sync with your Gallery. I have found that on my devices, I can't delete cloud photos from the Gallery app, but I can do so from the Photos app, so you can try that as well.
    TechNut79 likes this.
    10-28-2014 01:17 PM
  5. TechNut79's Avatar
    You can delete photos from your Google+ Photos account, and that deletion should sync with your Gallery. I have found that on my devices, I can't delete cloud photos from the Gallery app, but I can do so from the Photos app, so you can try that as well.
    I guess my issue now is that I have pictures in my Picasa that aren't in my Google+ photos. Kinda confused.

    via Note 4 on Verizon Wireless
    10-28-2014 02:26 PM
  6. B. Diddy's Avatar
    In that situation, you may have to go to the App Manager, select Gallery, and Clear Cache/Clear Data, then Force Stop. The next time you open Gallery, the database will repopulate, this time without those photos.

    Posted via Android Central App.
    Please excuse any typos or autocorrect derps.
    10-28-2014 03:11 PM
  7. TechNut79's Avatar
    Unfortunately that didn't work. Which is weird because I expected it would.

    via Note 4 on Verizon Wireless
    10-28-2014 06:24 PM
  8. B. Diddy's Avatar
    When you say you still have the photos in Picasa, you mean in the stock Gallery, right? Did you uncheck Picasa in Settings>Accounts-Google>[your account]? It might also be listed as "Gallery" or "Google Photos" (not "Google+ Photos"--very confusing, I know).
    10-28-2014 07:42 PM
  9. TechNut79's Avatar
    I only unchecked Picasa.

    via Note 4 on Verizon Wireless
    10-28-2014 08:07 PM
  10. B. Diddy's Avatar
    The photos that are in the Gallery but not in Photos--are they labeled as "Picasa" photos? Do they have a little Picasa icon at the lower right of the thumbnail? What happens when you try to delete them from Gallery--is there no option to do so?
    10-28-2014 08:50 PM
  11. TechNut79's Avatar
    No, no option. I mean, I found a way, but then it said unsupported file.

    via Note 4 on Verizon Wireless
    10-28-2014 09:48 PM
  12. B. Diddy's Avatar
    Ok, rewind a few posts. When I suggested Clear Cache and Clear Data, you definitely tapped both, right? Not just Clear Cache?
    10-28-2014 09:57 PM
  13. TechNut79's Avatar

    via Note 4 on Verizon Wireless
    10-28-2014 10:13 PM
  14. B. Diddy's Avatar
    Grrr. Ok, I'm a little stumped right now, because Clearing Data from the Gallery after turning off Picasa sync should take care of it. For lack of anything else that I can think of right now, maybe try the general troubleshooting step of wiping the system cache partition, which won't erase any personal data: Wipe cache partition: Samsung Galaxy Note 4 (N910) | T-Mobile Support
    10-28-2014 11:08 PM
  15. TechNut79's Avatar
    Ok, I just went and turned off Picasa sync and cleared cache, data, and force closed the Gallery app. Now what?

    via Note 4 on Verizon Wireless
    10-28-2014 11:16 PM
  16. B. Diddy's Avatar
    I thought you had tried all of that already--are you trying again? The next step is to open Gallery again, and wait a few seconds for the database to repopulate with local photos. Usually, the Gallery should not show any more Picasa photos in this situation, after doing what you just did.
    10-28-2014 11:26 PM
  17. TechNut79's Avatar
    Yeah, I was trying it again. The thing is is that I have only photos that are backed up. None are actually stored on the phone itself. So unless I re-enable Picasa sync, nothing will show up in the gallery. But I'll still have photos I want to get rid of. Photos I thought I already deleted and magically reappeared.

    via Note 4 on Verizon Wireless
    10-28-2014 11:38 PM
  18. B. Diddy's Avatar
    Did you delete those photos in your Google+ Photos on the web? Or do you still want to keep those photos backed up on the web, and not show them in your phone's Gallery?

    If you just don't want the photos, find them in your Google+ Photo album on the web, and delete it there.
    10-29-2014 12:10 AM
  19. TechNut79's Avatar
    The photos are showing in Google+ too, but there are duplicates in Picasa of the same photos. I can't delete the duplicates.

    via Note 4 on Verizon Wireless
    10-29-2014 12:25 AM
  20. B. Diddy's Avatar
    I'm trying not to get too confused here, so bear with me. Let me make sure I have this right:

    1. On your phone, you have Picasa sync checked on in Settings>Accounts-Google.
    2. In your Google+ Photos webpage on your computer, you see the photos that you don't want.
    3. In your phone's Gallery app, you see those same photos, but can't delete them from there.

    Do I have that right? If yes, then on your Google+ Photos webpage on your computer, select the photo you don't want and delete it. That photo was presumably still syncing with your phone's Gallery through Picasa, which is why you still saw it there. Make sure the photos are gone from Google+ Photos--refresh the webpage a couple of times to make sure they don't pop up again for some reason.

    After deleting the photo on your Google+ Photos webpage, now go through that same process we went through before of Clearing Cache/Data from the phone's Gallery app, then Force Stopping. Open Gallery again, and see if the unwanted photos show up again.
    10-29-2014 12:34 AM
  21. TechNut79's Avatar
    OK, so now I feel stupid. I had many duplicates because I had used several photos in posts on Google+. I wasn't aware that it was saving them twice. Thanks for your help and for sticking with me while I figured out my stupidness.
    B. Diddy likes this.
    10-29-2014 11:25 AM
  22. B. Diddy's Avatar
    Ahh, there you go. Yes, that can be confusing--photos you post on your Google+ feed as well as in Hangouts get saved to your Google+ photos. Whew, glad you figured it out!
    10-29-2014 12:00 PM
  23. coliee04's Avatar
    My issue is that the photos in my google plus album are not showing up in my Picasa album in the Gallery app. I tried the method mentioned above for clearing the cache and data and all that did was remove the Picasa album from my gallery app and I can not get it to show up again. Even after going into settings and unchecking and rechecking the syncing function for Picasa into the gallery app.
    Any ideas? When the Picasa album was showing, it was only showing some of my photos from before I got my new phone, none of the new photos taken were showing up though.
    10-29-2014 08:03 PM
  24. B. Diddy's Avatar
    Is your Google+ Auto-Backup on? Open the Photos app (the one with the pinwheel icon), tap menu, then Settings, then Auto Backup, and make sure it's turned on. This will make all new photos and videos you take backup to Google+ Photos.

    Now go to Settings>Accounts-Google>[your Google account]. Make sure Picasa is checked on. Also make sure Auto-Sync is turned on for the phone--I'm not sure exactly where that is on the Note 4, but it might be in the Quick Settings swipedown menu, or in the Setting>Data Usage screen (press Menu to see the options there).

    Remember that the Photos app also shows all of your Google+/Picasa cloud albums.
    10-29-2014 10:50 PM
  25. coliee04's Avatar
    Well it appears to be working just fine now. That clearing the cache and data must have just taken over night to reset itself and readd the album. Thanks for the help though!

    I only see an album for Picasa, nothing on Google+ though, but they do appear to be syncing now.
    B. Diddy likes this.
    10-30-2014 10:06 PM
36 12

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