1. nateobomb's Avatar
    My pen activates like it is touching the screen a half-inch above it. totally unusable. I popped the button off but there is no dial to adjust like on the note 2 pen.
    10-28-2014 07:16 PM
  2. ronb's Avatar
    Just a guess but do you have Increase Touch Sensitivity turned on?
    Settings > Display and Wallpaper Increase Touch Sensitivity.

    Good Luck!
    10-29-2014 08:51 AM
  3. nateobomb's Avatar
    Thanks, i didnt know about that setting. But no it is NOT turned on.
    10-29-2014 10:41 AM
  4. nateobomb's Avatar
    Also, this is happening without a case. No magnets nearby.
    10-29-2014 10:41 AM
  5. nateobomb's Avatar
    Samsung support finally got back to me. Problem solved apparently:

    We are afraid to inform you that, there is no possible option to adjust the sensitivity of S-pen. we would have surely helped with it, if there is an option.

    We once again apologize for the inconvenience this may have caused to you. Hope you would understand the situation.
    10-29-2014 02:46 PM
  6. fabris40's Avatar
    Perhaps you should try another S-pen and see how it behaves
    10-29-2014 03:24 PM
  7. amc747's Avatar
    I had the same problem, just change the S pen tip and it worked. My phone came with 4 or 5 replacement tips in the box along with an extractor tool.
    01-07-2015 04:23 PM
  8. RobC3's Avatar
    I second the suggestion to change the nib in the pen or try another pen altogether if possible. It's not super common but it's a known issue that can come up here and there with Wacom EMR digitizers and pens.
    01-07-2015 05:05 PM
  9. LdotAdot13's Avatar
    Is air view turned on? That would cause the screen to react to the s pen that way.
    01-08-2015 10:39 PM
  10. Daniel Mahler's Avatar
    I had the same problem.
    Smacking the S-pen flat against the table as recommended on galaxy-note2.wonderhowto.com appears to have fixed it. Go figure ...
    07-24-2015 07:49 PM
  11. Rukbat's Avatar
    Necropost - just for future info:

    Touch sensitivity is for the digitizer - and your finger. It has nothing to do with the electromagnetic layer in the screen that "sees" the pen, but you can make the screen work when you're wearing gloves, which is the problem it's advertised to fix.

    If changing the tip doesn't work, pop off the switch cover - there's a sensitivity control in there. (I can't believe that Samsung "we know our phones as well as we know Martian" "support" missed that one.)
    04-24-2016 04:54 PM
  12. Bosbouer's Avatar
    Four options:
    Turn airview off if its on
    Update wacom in the "secret menu"
    replace the tip
    smack the pen against a table

    There is no adjustment screw on the Note 4 S-pen
    04-25-2016 01:10 AM
  13. Gruff Davies's Avatar
    Me too. Turning off air view did nothing. Reset the device, nada. I read the "smack against the table" fix skeptically but it actually worked (second time). Bizarre.
    01-13-2019 12:13 PM

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