1. joanvanzyl's Avatar
    I managed to sync my Outlook mail with my phone, but can't figure out how to sync the calendar.

    I tried to use the "sync schedule" function in "Settings/Account" but it's not showing up in S Planner. There's no "Done" or "OK" to press once one has completed all the sync schedule settings, don't know if that is part of the problem.


    Thanks!
    10-29-2014 10:50 AM
  2. SpookDroid's Avatar
    If you go to your Account Settings, in your Exchange account (select the actual account), is the Sync Calendar option ticked or not? If not, then that's why.

    If it is, your calendar might not be visible yet. In S-Planner, hit the menu button and select CALENDARS. There you can choose which calendars to view and which ones to hide; maybe your Exchange one is not selected.
    joanvanzyl likes this.
    10-29-2014 11:11 AM
  3. joanvanzyl's Avatar
    Thanks so much. I tried both pieces of advice, but am still battling, probably because I am a pumpkin.
    * Can't find "sync calendar" option in my exchange account - can it be because I still have Windows 2007? There are other calendar options - internet calender and published calendars - but no sync option. However, I doubt if this is the problem because until recently I had an iPad and it synced just fine with the Outlook calendar.

    * Went to "Calendars" in "S Planner" but the only calendar it sees is a Gmail Samsung calendar, which only exists because I was forced to get a gmail account in order to use the Note. If I go to "Add account" it shows "Exchange ActiveSync" in the list of accounts, but it is not ticked. If I try to tick it, it gives me the option to add the Exchange account, only to then tell me the account is already in use (it is my default email account on the Note). This is where I get stuck.
    10-29-2014 12:18 PM
  4. SpookDroid's Avatar
    That's odd. If you've added this to an iPad before then that means your Exchange account supports Calendar syncing (not all of them do if your administrator restricts that option), so I don't think that's the issue.

    I guess my next suggestion would be to remove the Exchange account from your phone, reboot just to be safe, and then try to add it again through the Accounts settings option. It SHOULD ask you what to sync when you're setting it up.
    joanvanzyl likes this.
    10-29-2014 12:43 PM
  5. joanvanzyl's Avatar
    Thanks so much, will try that tomorrow morning. Now it's bedtime on our side of the globe😪
    10-29-2014 03:25 PM
  6. SpookDroid's Avatar
    Night night, and please do report back if it worked or if you still need help figuring this out
    10-29-2014 03:43 PM
  7. joanvanzyl's Avatar
    Thanks! Sorted - turned out the problem was that when I originally set up the account, I selected the incorrect outgoing server, so all working fine now!

    Joan
    aximtreo likes this.
    11-12-2014 02:15 AM
  8. Himese's Avatar
    Well I found my Android and Outlook sync solution with Sync2 software
    Sync2 worked well for me, but you need to have Google account for Outlook synchronization with your phone, though it still works perfectly. Hope I helped.
    11-25-2014 04:46 AM
  9. marceljanssen2015's Avatar
    Good to hear it turned out well. Sometimes the problems turn out to be very simple

    If you would be looking for another way to sync in the future Id recommend EVO Collaborator for Outlook as alternative. Its what iv been using since the service for Google Calendar Sync has been suspended in August 2014.
    Its basically just an add-in to Outlook.
    03-17-2015 02:38 AM
  10. Catwong's Avatar
    Me too, encountering the same challenge which settings are all in placed. However, my calendar updates from outlook is not being sync.
    Can anyone guide me?
    04-08-2015 12:07 AM
  11. Imranhere2's Avatar
    Hi There, Did you get an answer? Something so simple as a sync button on the calendar would help!
    01-11-2016 05:52 PM
  12. ringer98's Avatar
    what do you mean when you say 'go to the actual account'?
    07-03-2016 03:00 PM

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