1. EminentLeague's Avatar
    So I just made the switch from and Iphone 5 to the Note 4, and I am loving it. The only problem I am having though is that my Note keeps freezing at random times. For example I will have the phone locked, I will pull it out and hit either the power button or the home button so I can unlock it and start using it, and then it just freezes. Alot of the time what happens is the screen will go all the way onto the lowest brightness and then become unresponsive for about 10-20 seconds, then light up to a higher brightness (still being unresponsive) and then after about another 10 seconds it will work. Also sometimes I will be in an app and it will freeze. The place I encounter freezing the most is when I am at the home screen. It will just stop working then lock up and then the process I explained above will repeat. If anyone has any input on this problem or a solution please let me know. Thank you!
    10-30-2014 10:47 PM
  2. Halofury's Avatar
    Might have a defective product, if it's constant... Take it back

    From my Moto X
    10-30-2014 10:55 PM
  3. Halofury's Avatar
    Or you can try and do a factory reset see if that works

    From my Moto X
    10-30-2014 10:56 PM
  4. GtoJon's Avatar
    I had some freezing & SD issues & Reset my VZ unit & did not help! I get a replacement next Monday

    Cheers, Jon
    10-30-2014 11:05 PM
  5. GalaxyOnyxWitch's Avatar
    Don't guess, don't wait. Exchange it.
    10-31-2014 12:27 AM
  6. Tkbredx's Avatar
    Try a factory reset before you swap it out because that might be unnecessary.
    10-31-2014 02:40 AM
  7. fragologist's Avatar
    Exchange it before your 2 weeks are up.
    10-31-2014 03:05 PM
  8. maximalife's Avatar
    Mines was doing the same exact thing for a couple days...i downloaded the app "Clean Master" and it didn't do it since.

    Posted via the Android Central App
    11-01-2014 11:02 PM
  9. skippyg's Avatar
    Sounds like youve got some apps that arent good quality and havent been updated in a very long time. I had an old app i used to use to download ringtones that caused similar behaviors.

    Posted via the Android Central App
    Xingularity likes this.
    11-01-2014 11:22 PM
  10. EminentLeague's Avatar
    Thanks, I just downloaded it. Hopefully it works
    11-06-2014 01:21 PM
  11. gustavofreeman's Avatar
    My Note 4 was freezing up about every couple of days and it bothered me a lot. Sometimes it would respond again after a couple of minutes. Other times, I had to remove the battery to restart. One of my first thoughts was to just go ahead and exchange it but I decided to call Verizon technical support first. After waiting for what more than an hour to get to a technician, the tech asked me to clear the cache partition. Thank the heavens I did because I haven't had a freeze-up since then (about a couple of weeks now).

    I don't remember the steps exactly but they're probably the same as the one here from T-Mobile.
    ...<I couldn't post the link because I'm a new member>... Please just Google for "note 4 wipe cache partition" to get the steps.

    Good luck to anyone else who experiences this. I hope the above works for you.
    12-15-2014 07:35 PM
  12. LaTuFu's Avatar
    Clean Master is a requirement for any serious Android user, IMO. Many people claim that these type of apps aren't necessary but I won't use an Android without CM.
    Do as you like with your device, but it is definitely not a necessity for Android.
    muzzy996 likes this.
    12-15-2014 08:27 PM
  13. KunchokC's Avatar
    -Ensure the device is powered off.
    -Note If the device doesn't respond to input, remove then re-insert the battery.
    -Press and hold the Volume Up button (located on the left edge near the top) and the Home button (located at the bottom in the middle).
    -While continuing to hold the Home and Volume Up buttons, press and hold the Power button (located on the right edge) until 'RECOVERY BOOTING' appears in the upper left then release all buttons.
    -Select wipe cache partition.
    -Note Utilize the Volume Up/Down buttons to highlight and the Power button to select.
    -Select reboot system now.
    -Note Option is highlighted, utilize the Power button to select.
    BB_Junky likes this.
    02-07-2015 12:34 PM
  14. Ch Shoni's Avatar
    I am using note4 suddenly my phone is consist freezing .I just download cleaner master and run the app after that my phone is working fine also fast as well thanks clean master.
    02-28-2015 08:19 PM
  15. fantom305's Avatar
    I donwloaded Clean Master but it didn't do anything for me ... so I uninstalled it .....
    02-28-2015 08:51 PM
  16. javaNbooks's Avatar
    I noticed mine was freezing a lot because of the automated updates. I turned them off, hopefully it will fix the problem.
    03-07-2015 01:40 PM
  17. myhtcone's Avatar
    I have a Galaxy samsung Note 4 never had problem before an week from now Facebook start freezing everything . i need helper too repair .
    Thank you
    06-12-2015 07:57 PM
  18. ihbsbA's Avatar
    Yes, Facebook was causing my issues too, or so it seemed. The phone went into a boot loop when I tapped on Facebook.
    06-25-2015 06:33 PM
  19. chellezap's Avatar
    So I just made the switch from and Iphone 5 to the Note 4, and I am loving it. The only problem I am having though is that my Note keeps freezing at random times. For example I will have the phone locked, I will pull it out and hit either the power button or the home button so I can unlock it and start using it, and then it just freezes. Alot of the time what happens is the screen will go all the way onto the lowest brightness and then become unresponsive for about 10-20 seconds, then light up to a higher brightness (still being unresponsive) and then after about another 10 seconds it will work. Also sometimes I will be in an app and it will freeze. The place I encounter freezing the most is when I am at the home screen. It will just stop working then lock up and then the process I explained above will repeat. If anyone has any input on this problem or a solution please let me know. Thank you!
    11-10-2015 04:06 PM
  20. chellezap's Avatar
    I had this same problem! Thanks to a very knowledgeable US Cellular rep, it's fixed. I had an old SD card, from a Samsung mesmerize. With the new phone udates, this causes your phone to freeze. So, simply take out your SD card, and your phone will stop freezing. When u go to buy a new one, get a class 10 or better. I hope this solves your problem!
    11-10-2015 04:09 PM
  21. Xingularity's Avatar
    Class 10 cards are getting cheaper and the new U1 are slowly replacing them. They are the same speed but cost a little more. If you can try to get a U3 rated card I believe that is the fastest speed available right now...

    Posted via the Materialistic Android Central App
    11-11-2015 08:47 AM
  22. Aspi914's Avatar
    Just posted concerns around this on a previous thread but in summary;

    • Brought two (2) 128GB SD cards [Both SanDisk Ultra MicroSD XC] - one for the Note 4 and one for my Note 8 (released 2013).
    • SD Card (call it SD Card A) that went into the Note 4 caused the phone to freeze, would not recognize the cards, and file issues.
    • SD Card (SD Card B) that went into the Note 8 worked a treat.
    • Decided to swap the cards thinking I had a faulty card.
    • Took SD Card B out of the Note 8, formatted, and inserted into the Galaxy Note 4.
    • Took SD Card A out of the Note 4, formatted, and inserted into the Galaxy Note 8.
    • Exactly the same results - Note 4 froze, Note 8 worked a dream.
    • Had the old 64GB SanDisk Ultra MicroSD XC SD card from Galaxy Note 8.
    • Formatted that and inserted it into my Note 4 - works a dream. No issues and fully loaded with music from both my library and Google Play.


    Clearly there is a conflict between the Galaxy Note 4 and "some" SD cards - but while many report on issues with the 64GB (which I have no problems with) the 128GB is a disaster. Again, all are the same brand and series just different sizes.
    11-20-2015 07:19 PM
  23. pduffer's Avatar
    Facebook app caused problems for me so I removed it and simply use Chrome browser to view Facebook. Much better!
    11-21-2015 08:36 AM

Similar Threads

  1. New Note 4 and Android User needing help with Samsung Link
    By swimmer160 in forum Samsung Galaxy Note 4
    Replies: 12
    Last Post: 05-14-2016, 12:43 PM
  2. Verizon Note 4 Cases
    By suitebliss in forum Samsung Galaxy Note 4 Accessories
    Replies: 56
    Last Post: 11-18-2014, 08:44 PM
  3. You can have my Note 4 code
    By reesh11 in forum Samsung Galaxy Note 4
    Replies: 11
    Last Post: 11-05-2014, 04:24 PM
  4. How to transfer notes from from Samsung Galaxy S4 to my iPhone 6?
    By Sarah Joni in forum General Help and How To
    Replies: 1
    Last Post: 10-31-2014, 03:58 AM
  5. Why is my Note 4 Freezing all the time?
    By AC Question in forum Ask a Question
    Replies: 2
    Last Post: 10-30-2014, 11:22 PM
LINK TO POST COPIED TO CLIPBOARD